How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jins M. N. Your Own Question

Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 2417
Experience:  Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Type Your Computer Question Here...
Jins M. N. is online now
A new question is answered every 9 seconds

My Toshiba blu-ray player BDX2500KU will not turn on with the

Customer Question

My Toshiba blu-ray player BDX2500KU will not turn on with the remote or on/off standby    button. The blue indicator light flickers off and on. Help!
Submitted: 6 years ago.
Category: Computer
Expert:  TonnyJonny replied 6 years ago.

Hello there!!
Thanks for your question and welcome to


It might be that the chips inside is damaged. If it is still under warranty, just send it back there


and you can contact toshiba customer support at



Customer: replied 6 years ago.
Relist: Incomplete answer.
Expert:  Jins M. N. replied 6 years ago.
Try to press and hold the on/off standby button on the player for 15 seconds. Also try swich of the main power and while holding the button pressed tur on the main supply.


Edited by Jins Mathew on 10/20/2010 at 6:39 PM EST