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TonnyJonny
TonnyJonny, Computer Support Specialist
Category: Computer
Satisfied Customers: 115
Experience:  Bachelor Degree
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The message could not be sent. The setting for your outgoing

Customer Question

The message could not be sent. The setting for your outgoing email [SMTP] server might need to be configured. To find the server settings for [email protected]', please contact your email service provider.

Subject 'Emailing: Top 5 Richest Countries in the World'
Server Error: 550
Server Response: 550 5.1.1 : Recipient address rejected: aol.com
Server: 'smtp.aol.com'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 587
Secure(SSL): No
Submitted: 6 years ago.
Category: Computer
Expert:  TonnyJonny replied 6 years ago.

Hello there!!
Thanks for your question and welcome to justanswer.com

 

Please let me know which email service are you using? is it yahoo, gmail,AOL or some other else

Customer: replied 6 years ago.

I am using Internet Explorer to AOL. In order to order I-Tune I had to set up another E-mail account:Hotmail.com. Somehow AOL allowed him on my account--you nor I control the sever---so it would not make sense to pay anything?? It's AOL error not mine. I am a customer of 20 years--first problem--what do you think--

 

Expert:  TonnyJonny replied 6 years ago.
are you not able to order i-tune software?
Customer: replied 6 years ago.

I can oder I-Tunes now that I set up a new account.

Here is the error message--see my brothers e-mail name [email protected].

 

The message could not be sent. The setting for your outgoing email [SMTP] server might need to be configured. To find the server settings for '[email protected]', please contact your email service provider.

Subject 'Emailing: Top 5 Richest Countries in the World'
Server Error: 550
Server Response: 550 5.1.1 <[email protected]>: Recipient address rejected: aol.com
Server: 'smtp.aol.com'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 587
Secure(SSL): No

Expert:  TonnyJonny replied 6 years ago.
Please let me know , are you trying to configure your hotmail , AOL with outlook?
Customer: replied 6 years ago.

Read the error message---my brother e-mail on my AOL account is stopping me from using Windows 7 Live.....I don't want anything changed---a tech or you will have to get him off the server-----its simple I think

 

Customer: replied 6 years ago.

Here is the Error message from Widows 7 --Live mail. It would appear that somehow my brothers e-mail [email protected] was put on the server in my account. I am not trying to reconfigure anything----AOL has been super, user since you hit the market. Widows 7 will evetually be a good tool but I do everthing via Internet Explorer and AOL.

I don't trust Live mail----because E-mails are being blocked because of a minor server problem----I just had Cancer surgery--really weak------can you help or not??

Thanks everyone-------live life while your young!!!My Legacy.

Larry

Expert:  TonnyJonny replied 6 years ago.

I am sorry for you inconvenience

 

Could you try to access AOL mails from Internet Explorer and let me know of the results.
To open Internet Explorer,
Click START -> All Programs -> Internet Explorer.

Type the following link there and press Enter.
http://webmail.aol.com/


Try to login to your AOL account and let me know if this works