How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask TonnyJonny Your Own Question

TonnyJonny
TonnyJonny, Computer Support Specialist
Category: Computer
Satisfied Customers: 115
Experience:  Bachelor Degree
Type Your Computer Question Here...
TonnyJonny is online now
A new question is answered every 9 seconds

The message could not be sent. The setting for your outgoing

Customer Question

The message could not be sent. The setting for your outgoing email [SMTP] server might need to be configured. To find the server settings for 'XXXXX@XXXXXX.XXX', please contact your email service provider.

Subject 'Emailing: Top 5 Richest Countries in the World'
Server Error: 550
Server Response: 550 5.1.1 : Recipient address rejected: aol.com
Server: 'smtp.aol.com'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 587
Secure(SSL): No
Submitted: 3 years ago.
Category: Computer
Expert:  TonnyJonny replied 3 years ago.

Hello there!!
Thanks for your question and welcome to justanswer.com

 

Please let me know which email service are you using? is it yahoo, gmail,AOL or some other else

Customer: replied 3 years ago.

I am using Internet Explorer to AOL. In order to order I-Tune I had to set up another E-mail account:Hotmail.com. Somehow AOL allowed him on my account--you nor I control the sever---so it would not make sense to pay anything?? It's AOL error not mine. I am a customer of 20 years--first problem--what do you think--

 

Expert:  TonnyJonny replied 3 years ago.
are you not able to order i-tune software?
Customer: replied 3 years ago.

I can oder I-Tunes now that I set up a new account.

Here is the error message--see my brothers e-mail name XXXXX@XXXXXX.XXX.

 

The message could not be sent. The setting for your outgoing email [SMTP] server might need to be configured. To find the server settings for 'XXXXX@XXXXXX.XXX', please contact your email service provider.

Subject 'Emailing: Top 5 Richest Countries in the World'
Server Error: 550
Server Response: 550 5.1.1 <XXXXX@XXXXXX.XXX>: Recipient address rejected: aol.com
Server: 'smtp.aol.com'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 587
Secure(SSL): No

Expert:  TonnyJonny replied 3 years ago.
Please let me know , are you trying to configure your hotmail , AOL with outlook?
Customer: replied 3 years ago.

Read the error message---my brother e-mail on my AOL account is stopping me from using Windows 7 Live.....I don't want anything changed---a tech or you will have to get him off the server-----its simple I think

 

Customer: replied 3 years ago.

Here is the Error message from Widows 7 --Live mail. It would appear that somehow my brothers e-mail mjhaberkorn@aol was put on the server in my account. I am not trying to reconfigure anything----AOL has been super, user since you hit the market. Widows 7 will evetually be a good tool but I do everthing via Internet Explorer and AOL.

I don't trust Live mail----because E-mails are being blocked because of a minor server problem----I just had Cancer surgery--really weak------can you help or not??

Thanks everyone-------live life while your young!!!My Legacy.

Larry

Expert:  TonnyJonny replied 3 years ago.

I am sorry for you inconvenience

 

Could you try to access AOL mails from Internet Explorer and let me know of the results.
To open Internet Explorer,
Click START -> All Programs -> Internet Explorer.

Type the following link there and press Enter.
http://webmail.aol.com/


Try to login to your AOL account and let me know if this works

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Computer Support Expert

    Satisfied Customers:

    8376
    20 years of experience building, fixing and servicing PCs and operating systems.
  • http://ww2.justanswer.com/uploads/zeyank/2009-09-26_154244_P8110079.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/RO/robmpreston/2013-9-23_233814_mijiFZm.64x64.jpg RPI Solutions's Avatar

    RPI Solutions

    Support Specialist

    Satisfied Customers:

    3476
    5+ Years in IT, BS in Computer Science
  • http://ww2.justanswer.com/uploads/BA/barunrath/2012-7-5_201954_Profilepic2.64x64.jpg B. Rath's Avatar

    B. Rath

    Computer Support Specialist

    Satisfied Customers:

    8671
    Certified Computer/Networking Support Specialist.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7240
    Computer technician and founder of a home PC repair company.