I will be the expert trying to help you today
What I need you to do is go into Disk Management for me
Right-Click on My Computer and click Manage
Device Manager or Disk Manager?
Is there a drive that is reporting UNALLOCATED SPACE?
Does it detect your external drive in here?
Okay, hold on one minute
I'm finishing up some research on this documented problem
Please download DANGEROUS URL REMOVED
This is an updated software that is supposed to help your XP system recognize the drive
Where do I find the download?
Please remove the space after software
JustAnswer wouldn't let me post the URL in here
It is installing.
I have to go now unfortunately so I'm going to opt out of this just in case that solution doesn't work- that way another expert can step in and help you further. Please try the installation first. If it does fix the problem, GREAT! Please click accept on my answer. However, I do have to OPT out because I don't want you to be sitting here without an answer on the chance it doesn't work. I would hate to prevent you from getting your correct answer
Thank you and have a great night. Good luck!
Is anyone there?