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I am hosted on one.com and need help installing wordpress

 

Customer Question

I am hosted on one.com and need help installing wordpress

 

Optional Information:
Computer OS: Windows XP
Browser: IE

Already Tried:
1: download wordpress 2: changed wp-config.php 3: ftp'ed everything under my root directory "/" 4: run wp-admin/install.php from IE 5: result = nothing?

Submitted: 949 days and 22 hours ago.
Category: Computer
Value: $28
Status: CLOSED

Accepted Answer

Picture
Expert:  Khushi Chawla replied949 days and 22 hours ago.


Khushi Chawla :

hello sir

Khushi Chawla :

Welcome to JA

Khushi Chawla :

could you please send me your website link ??

Khushi Chawla :

so that I can check

Customer :

www.fish-raphaella.com psw=run11kms on www.one.com

Khushi Chawla :

have you installed the wordpress on same domain ??

Customer :

no I tried but it does not work as per wordpress installation guide. if u logon to one.com using fish-raphaella.com psw=run11kmsu will see if u use file mgr that the wordpress code is all there under my root dir

Khushi Chawla :

ok just a sec

Customer :

i mean run11kms

Khushi Chawla :

I am checking

Khushi Chawla :

ok

Customer :

do u need ftp or host info?

Khushi Chawla :

yeah

Khushi Chawla :

sedn me please

Khushi Chawla :

*send

Customer :

ok

Customer :

Mysql host=fishraphaella.com.sql

Customer :

dbd=fish_raphaella_

Customer :

usrname=fis_raphaella_

Customer :

sorry usrname=fish_raphaella_

Khushi Chawla :

ok please hang on

Khushi Chawla :

i m checking

Customer :

psw=p6DBwtsS

Khushi Chawla :

ok

Customer :

the mysql is wrong it should be fish-raphaella.com.mysql

Khushi Chawla :

ok

Customer :

just let me know if u need anythibg else

Khushi Chawla :

right now there is another website running on this ?

Khushi Chawla :

do you need that one

Khushi Chawla :

bcoz wordpress will overwrite this

Khushi Chawla :

?

Customer :
FTP:
Host:ftp.fish-raphaella.com
Username:fish-raphaella.com
Password:HIDDEN DUE TO SECURITY REASONS
E-MAIL:
IMAP server:imap.fish-raphaella.com
POP3 server:pop.fish-raphaella.com
SMTP server:send.one.com
Webmail:https://www.one.com/
MySQL:
Host:fish-raphaella.com.mysql
Database:fish_raphaella_
Username:fish_raphaella_
Password:p6DBwtsS
PhpMyAdmin:
PhpMyAdmin:https://dbadmin.one.com/
Username:fish_raphaella_
Password:p6DBwtsS

Customer :

hereis evthing u need

Customer :
FTP:
Host:ftp.fish-raphaella.com
Username:fish-raphaella.com
Password:HIDDEN DUE TO SECURITY REASONS
E-MAIL:
IMAP server:imap.fish-raphaella.com
POP3 server:pop.fish-raphaella.com
SMTP server:send.one.com
Webmail:https://www.one.com/
MySQL:
Host:fish-raphaella.com.mysql
Database:fish_raphaella_
Username:fish_raphaella_
Password:p6DBwtsS
PhpMyAdmin:
PhpMyAdmin:https://dbadmin.one.com/
Username:fish_raphaella_
Password:p6DBwtsS

Khushi Chawla :

sir

Khushi Chawla :

I don't need this info.

Customer :

ok

Khushi Chawla :

please answer my simple query

Customer :

just trying to help

Khushi Chawla :

right now there is a website on this domain

Khushi Chawla :

fish-raphaella.com

Khushi Chawla :

thanks for ur support sir

Customer :

yes

Khushi Chawla :

when I will install the wordpress this website overwrite by wordpress ok ?

Customer :

ok

Khushi Chawla :

do you only want the new word press website right ?

Customer :

yes

Khushi Chawla :

ok great

Khushi Chawla :

I am resetting the DNS settings

Khushi Chawla :

it will take 90 minutes to reflect

Khushi Chawla :

so you will see the change after 90 minutes

Khushi Chawla :

ok sir ?

Customer :

ok is it done

Khushi Chawla :

yes I have clicked on that

Customer :

do i wait or click on accept

Khushi Chawla :

have you done any setting on that ?

Customer :

no

Khushi Chawla :

ok

Customer :

when wpress is up how do i exec?

Khushi Chawla :

when this setting will done just follow this http://fish-raphaella.com/

Khushi Chawla :

and do normal wordpress installation

Khushi Chawla :

ok

Khushi Chawla :

is there any thing else sir

Customer :

no tks a lot.

Khushi Chawla :

so please accept and give me your valuable feed back

Expert TypeComputer Software Engineer
Category: Computer
Pos. Feedback: 91.7 %
Accepts: 30
Answered: 10/10/2010

Experience: Masters Degree

Ask this Expert a Question >
Picture
Expert:  Khushi Chawla replied949 days and 21 hours ago.

if there is any type of problem sir please write it here I will check the issue
ok ?

 
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