Welcome to JA
I will be assisting you with this issue
Let me check that model first
Lenovo T42 is that all about the model number sir?
I am still here
How old is this Laptop ?
does it have usb ports on it sir
Intel Pentium M
that's all the details i need sir
i believe it have a combo drive in it
have u tried playing in it sir?
Not really, I didn'want to screw it up
have u tried playing DVD in DVD/cdrw
You can play dvd in it
I don't know
I just need to know how to open dvd tray and what buttons to push
do u have a dvd disc with u
sorry sir i will tell u that
can u locate the drive ?
there is a button on it. push that button sir
Yes now its open
i believe ur doubt is clear now
u need more assistance sir?
yes, how do I play the movie?
so u have already inserted the disc and closed the tray?
now go to my computer
And then what
is there a drive named cd/dvd or combo
I'm at my computer, now what do I do?
u mean u are in front of your laptop
yes, at MY Computer on the start menue
click on my computer
Yes,there is advd sction
what sort of dvd disc have u inserted is it a movie,song or data disc
double click on the dvd drive
is it playing now?
nothing is happening
ok the right click on the dvd and select play
ok then right click on the dvd and select play
still does't play
do u have media player installed in u r pc
ok then right click on the dvd drive>>open
can to please tell two or three file names in it?
did u find it?
Does dvd/cd-rw Drive E mean anything?
right click on drive E and click on open
i want the file names in that
do u the names of any files in it?
do u have the names of any files in it?
no, this is going nowhere...Thank you, XXXXX XXXXX won't be paying.
sir i can help u if u want me to?
Well so far you haven't
can i try one more time
open my computer
now open dvd drive
is there any files in it
did u understand what i said sir?
no, there are no files
u mean inside that e drive there is nothing in it
at least that I can find
thats why its not playing anything
u said its a movie disk
yes a movie disc
can u check the size of the disk to do that right click on the e drive>>properties
did u find the size?
not yet, but it does show that all the space on the disc is filled
in properties click on general tab and look for used space and free space
i will show u in a image
it shows the whole disc is filled but it also says 0bytes on everything
i will show u in a image
one moment please
Does Toshiba and one other under hardware mean anything?
Please tell me the used space and free space in it?
Does 627 MB and Drive L mean anything?
u r saying the file size from the picture i gave u
i dont want that size i want the size of the disc u had inserted in the drive
I didn't get any picture
It is a Blueray disc, I don'see anything on it as to size
u r trying to play a blueray disk on u r computer?
ur drive wont play blueray disks
sorry sir yours is a dvd/cd drive it wont play blueray disk
This isn't going anywhere...god bye
you said its a DVD disk in the question