In the bottom right hand corner of my screen is a partial ad box for "upgrade to Dell DataSafe something or other...... I can't use my computer while that ad box there, and naturally I tried to remove it but where I must have to click is not showing
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If you don't need the program you should be able to uninstall it.
If you're on XP, go to Start > Control Panel > Add or Remove Programs and find Dell DataSafe in the list and remove it
If you're on Vista or Windows 7, go to Start > Control Panel > Programs > Uninstall a Program and find Dell DataSafe and remove it
thats the problem, it's not a program but an advertisement FOR updating Dell DataSafe. I am now able to use my computer only by downsizing the page size.
If there's an ad there, then there must be a program running that is displaying that ad
A Dell program
So check what I said and see what you can find
The only other possibility would be that it's malware displaying it but I can't see malware displaying an ad for a Dell program
What version of Windows is it?
ok can't get at it the ad is hiding functions I would need
What version of Windows do you have?
And I don't understand, are you saying the AD is preventing you from accessing the Start Menu?
I'm on a different computer right now. I can't run the page up and down, the ad is covering the "up and down slide"
Sorry this is getting a bit frustrating
Can you please tell me what version of Windows it has?
So I can help you?
I need to know
I got in there, I have 3 choices
dell data safe local backup
dell datasafe local backup support software, dell datasafe online. Which one should I remove?
take out dell datasafe
and it should go away
I figured dell datasafe online was a good bet. I removed it and the ad went away, thanks
5+ Years in IT, BS in Computer Science