how to unblock my hotmail account, itried to sign-in but it sayes sign-in is blocked and also when i triey to log in windows live messenger i can't it gives me Error cod 80048823
i also have reset my password XXXXX many times and accepted to change the password XXXXX still the same problem
Computer OS (based on Auto detection): Windows 7
Browser (based on Auto detection): IE
i have tried to login so many times but i coud't
Hi,WELCOME TO JUST ANSWER!! My name isXXXXX will assist you to solve or identify your problem.Then you are one of the victim of hacking as this going on for the last few months most of the hotmail users are facing this problem in this situation you take the steps below to save the email account...
For more information, see Account Compromise: Unauthorized Account Access.
If you no longer have access to your account to change your password XXXXX update your account, you can get help from a support agent. You will need to supply a current email address and be able to answer questions about information that you have already provided when you signed up for your account. For more information, see Account Password XXXXX.
Note: The agent will only help you if you've already tried the methods described above.
If you think that personal information from your Hotmail account has been used to commit ID theft, you can contact the following authorities:
i have changed the password XXXXX many times but it dos't work
Sorry you did not mention that in your question anyway that means you can not llogin with your new passwords also?
when i tried to signe in with the new password XXXXX sayes your singe in is blocked becuse i have triyed so many times
OKThat is another problem please reset the password XXXXX more time and then wait for at least 48 hrs then try to logon as you know that this days hacking hotmail account is become very common so hotmail have take this preventive measures to protect your account when anyone fails to enter his or her password XXXXX than a amount of time the account is blocked temporarily and if you do not try to login for at least 48 hrs. generally the account is unblocked.
if that dos't solve the problem
If you are still unable to sign into any of your Windows Live ID services, please try the following troubleshooting steps.
Check if the issue is with your account or with your computer settings
· Try to access your account at http://account.live.com using another computer.
· Try to access your account at http://account.live.com using another computer. If you are using a home computer, try using another computer with a different Internet Service Provider (ISP).
· If you are using a computer connected to a network, please access a computer outside your network or your company.
If you were able to log in on the other computer, then it is possible that you may have just experienced a temporary connectivity issue. It may also be an issue with your computer, network or your browser settings.
Here are some suggestions that you can try to set your computer settings:
1. Restart your computer.
2. Optimize your Internet Explorer settings. To do this, visit http://support.microsoft.com/kb/936213
3. Enable your browser to accept third-party cookies.
4. Access other Windows Live sites to determine whether your issue is limited to the site that you are trying to access. It is possible that the site you are trying to access may be undergoing periodic maintenance. Try signing to:
· Windows Live Hotmail - http://mail.live.com
· Windows Live Spaces - http://spaces.live.com
· MSN http://www.msn.com
· My MSN http://my.msn.com
5. Check your firewall program (examples: BlackICE Defender, McAfee Personal Firewall, Norton Personal Firewall, etc.). This could be blocking the site you are trying to access. If you have these applications installed, please disable them temporarily then try signing in again. Contact the support team for your firewall provider.
i tried to login to my account by using difrent compeuter but still i can't please help me brother
You cannot logon until you stop trying to login for at least 48 hrs..
how can i get back to you after 48 hours to tell you what hapen
Just save this page in Favorites by pressing CTRL+D and open this page from the favorites list if you want to reply me.Please click on ACCEPT if you are satisfied with my response and want to pay me for my time and effort.But don't worry you can reply me anytime after clicking accept.
i'll click on accept after my problem solved i promiss
i waited mor than 62 hours after i change the password XXXXX my hotmail account and still signe in is blocked
please helpe me to get back my account
Hello and thank you for your question.Can you please tell me if you had retried to access the account during that time period?
after i have changed the password XXXXX have waited for 62 hours then i tried to sign-in but it still sayes sign-in is blocked
OK, so you go to Hotmail.com, attempt to sign in, and the exact wording is "Sign-in is blocked"?
yes and when i tried to login in windows live messenger i cant and gives me Error cod 80048823
Have you had Windows Live Messenger open this entire time, since you first started having password XXXXX?
Are you sure it does not automatically start when you turn on the computer?
yes ihavent start my compeuter for 62 houres
OK - you will need to complete this form -https://windowslivehelp.com/PasswordReset.aspxAnd then write down your PIN and once you get to the next page, bookmark the forum page by pressing Ctrl+D.They will then be able to assist you in getting your account re-set.The reason we have to do this again is because it looks like whoever was previously accessing your account is still trying to.Let me know if you are able to complete the form by clicking Accept, or Reply if you cannot - thanks.
you mean to resit my password
it gives me this
Use your new password XXXXX sign in to Windows Live ID sites and services
but when i tried to sign-in just now after ihave change the password XXXXX sayes sign-in is blocked
OK - what you will need to do is go to this page:http://windowslivehelp.com/forums.aspx?productid=10Click on Ask a Question on the top and then for the topic put something saying "Sign in is blocked" ... Put your e-mail address in the post and someone from Microsoft will unblock it for you.Thank you for your question. Please click Accept.
please can someone helpe me to unblock my sign-in in my hotmail account
Were you unable to post in the forum with the link I had previously provided to you?
i tried but dos't work , can you do it for me
my account is XXXXX@XXXXXX.XXX and my allternetive E_Mail is XXXXX@XXXXXX.XXX please i need to sign-in my hotmail account urgently but still sign-in is blocked
I'm sorry but for security reasons I cannot see your e-mail addresses. You will need to go back to that forumhttp://windowslivehelp.com/forums.aspx?productid=10and post your question/concerns there.We cannot process reset requests any faster as we are not affiliated with Hotmail. Please continue reposting. You will receive a response. You can post it multiple times a day if you like.In the subject put Sign-in is Blockedand then put your e-mail address in the body of the message.
when i tried to submit my question they ask me to sign-in to get helped
no other way to unblock my sign-in
That is not a problem. You can create a new Windows Live ID on the page it takes you to, so that you can post a message on that forum.
i realy get vey ungry becuse i can't sign in to my hotmail account no can helpe me URGENTLY URGENTLY URGENTLY please
Did you attempt to create another Live.com account so that you could post on that forum?
i create another live.com account and i post on that forum but no unser up to now
OK - it may take 24-48 hours for someone to respond. Please keep replying to your same forum post until someone from Microsoft answers.
if that solve my problem and i can sign-in to my account i promiss you to accept answer
OK - no hurry. Feel free to return here to update me once a day or more often if you like.
thank you any way
OK - keep me updated.
stil no one unser me
Okay. Please keep posting help requests.
i will and keep you updated
OK great - thanks.
ooooooh still no one solved my problem
no can help me please
Unfortunately, Hotmail is the only company that can provide you with a reset for your account :(You may want to consider using another e-mail account with Hotmail from now on. You are allowed to create more than one.
so i have to wait for them to solve my problem
but they take time for that
I understand it is very frustrating... They have millions of accounts, and unfortunately thousands of them get hacked every day. I know it seems like you won't get anywhere but please continue to try posting on that forum and also re-submit your request on this page:https://windowslivehelp.com/PasswordReset.aspx(Click "No" to that survey window if you get one.)
mor than 72 hours no one unser me