How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 18485
Experience:  5 years as Network Admin, 10+ years of IT support
50836188
Type Your Computer Question Here...
Josh is online now
A new question is answered every 9 seconds

my aol says is has been suspended, can you tell me why

Resolved Question:

my aol says is has been suspended, can you tell me why?
Submitted: 6 years ago.
Category: Computer
Expert:  Josh replied 6 years ago.
Chat Conversation Started
Josh :

Hi my name is XXXXX XXXXX I will be helping you

Josh :

There are numerous reasons an account can be suspended including: someone trying to access your account without authorization, AOL marked your account as spam, etc

JACUSTOMER-m6elm6ik- :

hi josh

JACUSTOMER-m6elm6ik- :

ok, it wasn't me sending spam

Josh :

If someone complains about your account they can also suspend it

Josh :

Would you like for me to give you their direct number so you can have them unlock your account?

JACUSTOMER-m6elm6ik- :

yes, please

Josh :

+1-877-786-0722 Their hours today are: Sat 8am - 10pm EST

Josh :

If you are happy with my help, please do not forget to press Accept before you leave

JACUSTOMER-m6elm6ik- :

and i just need to ask them to unlock acct?

Josh :

Tell them your account has been suspended and they will be able to unlock your account and tell you why it was suspended

JACUSTOMER-m6elm6ik- :

ok, thanks

Josh :

You are very welcome. Do not forget the Accept button if you are satisfied. :)

Josh and 3 other Computer Specialists are ready to help you