my aol says is has been suspended, can you tell me why?
Optional Information: Computer OS: Mac OS X Browser: Safari Already Tried: tried logging on to aol account
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Hi my name is XXXX XXX I will be helping you
There are numerous reasons an account can be suspended including: someone trying to access your account without authorization, AOL marked your account as spam, etc
hi josh
ok, it wasn't me sending spam
If someone complains about your account they can also suspend it
Would you like for me to give you their direct number so you can have them unlock your account?
yes, please
+1-877-786-0722 Their hours today are: Sat 8am - 10pm EST
If you are happy with my help, please do not forget to press Accept before you leave
and i just need to ask them to unlock acct?
Tell them your account has been suspended and they will be able to unlock your account and tell you why it was suspended
ok, thanks
You are very welcome. Do not forget the Accept button if you are satisfied. :)
Experience: 5 years as Network Admin, 10+ years of IT support