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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 13210
Experience:  5 years as Network Admin, 10+ years of IT support
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my aol says is has been suspended, can you tell me why

Resolved Question:

my aol says is has been suspended, can you tell me why?
Submitted: 3 years ago.
Category: Computer
Expert:  Josh replied 3 years ago.
Chat Conversation Started
Josh :

Hi my name is XXXXX XXXXX I will be helping you

Josh :

There are numerous reasons an account can be suspended including: someone trying to access your account without authorization, AOL marked your account as spam, etc

Customer :

hi josh

Customer :

ok, it wasn't me sending spam

Josh :

If someone complains about your account they can also suspend it

Josh :

Would you like for me to give you their direct number so you can have them unlock your account?

Customer :

yes, please

Josh :

+1-877-786-0722 Their hours today are: Sat 8am - 10pm EST

Josh :

If you are happy with my help, please do not forget to press Accept before you leave

Customer :

and i just need to ask them to unlock acct?

Josh :

Tell them your account has been suspended and they will be able to unlock your account and tell you why it was suspended

Customer :

ok, thanks

Josh :

You are very welcome. Do not forget the Accept button if you are satisfied. :)

Josh, Support Specialist
Category: Computer
Satisfied Customers: 13210
Experience: 5 years as Network Admin, 10+ years of IT support
Josh and 6 other Computer Specialists are ready to help you

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