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sangita.soni, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 258
Experience:  Information Technology/Comp science Btech and years of experience
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Outlook Express wont load emails. Error messagr 0x800c013

Resolved Question:

Outlook Express won't load emails. Error messagr 0x800c0133
Submitted: 6 years ago.
Category: Computer
Expert:  sangita.soni replied 6 years ago.

Thanks for your question.

Error 0x800c0133 when you are retrieving email with your Outlook Express (OE) is because of currupted Inbox file.

To remedy please follow these steps:

  1. Open OE, on the left pane, right click "Local Folders", select "New Folder...", specify a name for your new folder as "Temp".
  2. If you are still able to access "Inbox", move all mails in "Inbox" to the new "Temp" folder.
  3. Go to menu "Tools" -> "Options" -> "Maintenance" tab -> "Store Folder" button. It will show the location of your Inbox file, please remember this location.
  4. Close OE, go to the location mentioned above, delete the file "inbox.dbx".
  5. Restart OE, the "Inbox" folder should be auto recreated. Move back your mails to the new "Inbox", remove the "Temp" folder.

here are few more things to try

Customer: replied 6 years ago.
Re; step 2: How do I move all mails in Inbox to new Temp folder?
Expert:  sangita.soni replied 6 years ago.
create a new folder in outlook.
you can create a folder and then make a rule to move the emails

Customer: replied 6 years ago.
The instructions that you gave me for moving the emails to the Temp folder do not work. Is there some way of following your instructions without having to move my emails to a Temp folder?
Expert:  sangita.soni replied 6 years ago.
please try suggestions given here

also try this:

insert outlook disk and select REPAIR and restart your computer.

also try deleting email from outlook that you dont need.
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