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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 16842
Experience:  Over 15 years of consulting to the IT industry
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I want to move my aol mail folders to my new gmail account.

Resolved Question:

I want to move my aol mail folders to my new gmail account. These are the ones saved on my pc, not on AOL.
Submitted: 4 years ago.
Category: Computer
Expert:  Richard replied 4 years ago.
Chat Conversation Started
Richard C :

Hi there, and welcome to JustAnswer

Richard C :

You will need to export the emails within the folders, then recreate the folders in GMail and import the email into them

Customer :

How do I do that? I need to know for both the active e mail and the one that is discontinued because it was hacked. I understand that everything is on my pc, and I have disabled the backup since the problem.

Richard C :

ok, do you access you AOL via your internet browser or an email program?

Customer :

I can do either. I was using ie but now have Firefox as well. I also have aol 9.1 software. That's the way I usually sign in.

Richard C :

ok, the best method will be to use the mail fetcher within your GMAIL account

Richard C :

You can use it for free on the below link

Richard C :

It will bring your emails from your AOL account into your GMail account

Richard C :

This you can do for up to 5 of your AOL accounts that you have

Customer :

Will this do it for both accounts?

Richard C :

yes

Richard C :

it can do up to 5

Customer :

How about the account that has been deactivated because it was hacked?

Richard C :

you will need to regain access to it again

Richard C :

that AOL will need to assist you with, and you can contact them via this link

Richard C :

once you have regained access, then you can use the mail fetcher from GMail to retrieve the mails

Customer :

But there is nothing in it. They stole everything - all mail and contacts and everything on aol. The only reason that I think I can get it is that it's on my pc.

Richard C :

ok, you can check if within your AOL you have the Saved on MY PC folder

Richard C :

check for that please

Richard C :

and do you see them in your AOL desktop?

Customer :

yes, it is there in the active account, but I don't know about the other. I'll check the desktop.

Richard C :

ok, if they are there we can export them

Richard C :

let me know please

Customer :

I have folders on my desktop called aol saved files and aol saved pfc and aol stuff.

Richard C :

ok, are your emails in these folders?

Customer :

I need to go now. Can I recontact you to finish this conversation and save this?

Customer :

How can I tell if my e mails are in these folders?

Richard C :

yes you can

Richard C :

press CTRL+D

Richard C :

when you open them you should see them

Richard C :

if you cant then they are empty

Richard C :

which will mean the emails are lost

Richard C :

please remember to click accept if my service was helpful

Richard C :

you can always ask follow up questions

Customer :

How can I ask follow up questions and save this session

Richard C :

press CTRL+D

Richard C :

this will add the page to your favouties

Richard C :

but from the name of the folders, I dont eblieve they have your emails

Richard C :

feel free to ask if you require more information

Customer :

How can I contact you again

Richard C :

you can come to this link

Richard C :

an email is also sent to you with this link

Customer :

control d brings up an untitled screen.

Richard C :

ok, then you can just use the link I gave you

Richard C :

this will bring you back here for any follow up questions

Customer :

I want to save this session. How can I do that?

Richard C :

it is autmatically saved

Richard C :

use the link I gave

Richard C :

which is also emailed to you

Richard C :

and you can view this session at anytime you wish

Richard C :

please remember to click accept, and use the link I provided to come back for any followup that is required

Customer :

OK thanks I will get back to you. I will click accept. Thanks for your help.

Richard, Computer Specialist
Category: Computer
Satisfied Customers: 16842
Experience: Over 15 years of consulting to the IT industry
Richard and 6 other Computer Specialists are ready to help you

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