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Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 12663
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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my roku box does not turn on

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my roku box does not turn on
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Do any of the lights on the roku come on, or flash at any time at all.. or does it look like its completely without power?

Customer: replied 6 years ago.
no
Ok, thanks. what is the model of your roku?
Customer: replied 6 years ago.
there is no model number
Ok, do you know if its the netflix player, or the roku hd 1000??
Customer: replied 6 years ago.
foundit n1000
Thanks..!

sounds like you have a dead power supply, which is a common occurence with that model..

if your within one year of the purchase date..

you can request an exchange at the link below ( free)

http://soundbridge.roku.com/support/contact_form.php

If your not within the one year mark , let me know. and we can discuss trying to purchase a power supply and the replacement procedure .
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