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Dragonfly
Dragonfly, Computer Support Specialist
Category: Computer
Satisfied Customers: 315
Experience:  CCNA with years of experience in pc and network TS. Write programs in different languages
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how dod i unlock my acer aspire one netbook

Resolved Question:

how dod i unlock my acer aspire one netbook
Submitted: 6 years ago.
Category: Computer
Expert:  Dragonfly replied 6 years ago.
Chat Conversation Started
Dragonfly :

welcome to justanswer

Dragonfly :

please tell me the exact problem you are facing

JACUSTOMER-ps00ovuv- :

my acer aspire one netbook is frozen on the start page with the administrator box and my box . the cursor is between them and is not operating

Dragonfly :

Take the battery out and unplug the power cord as well from the laptop
leave it turned off for 30 seconds push hold the power button for 30 seconds without connecting the battery or the ac adapter.
Connect just the battery and turn on the laptop and see if you get any display on the screen, if not then try removing the battery and connect just the acadapter and turn on. Please let me know the status

JACUSTOMER-ps00ovuv- :

just got the battery out--its asking me to star in safe mode--it started in regular mode and is in the same fix as before

JACUSTOMER-ps00ovuv- :

this time it took me to my desktop but the curssor is still frozen

Dragonfly :

if you select safe mode does it happen to load the windows in safe mode

JACUSTOMER-ps00ovuv- :

WOW-- it just released onits own-thanks KB

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