Let me know once ready to talk.
Are you installing the gear using the disc provided?
no disc was provided. Downloaded the driver from their website
Go to device manager and expand Universal serial bus controllers
let me know if there is any unknown device or any device with error is there
ok its open
Any device with unknown status or yellow ?/! error mark
not under usb controllers
Any where else?
I guess the controller is not properly installed.
Right click on each device listed under Universal Serial Bus controllers
First bookmark this page so that you can get back to me
In the process, a restart is required.
Let me know after bookmarking
In the process your mouse/keyboard may stop responding
Restart the computer and download the drivers from here to your desktop:
After that, plug the device into another USB port of your computer
and try installing using the above downloaded drivers
Let me know how it goes.
ok. tty in a min
Ya sure, take your time.
didn't work. Everytime I ununstalled a driver, before I could uninstall the next one, it would replicate and replace itself?
Ok but have you put the device in other port and try installing the driver I gave?
If not please try and let me know.
Is it connected to front port or back ports?
I have tried changing it to every port
Try again uninstalling all the usb controllers from device manager
Also, remove all other devices from usb
except mouse and keyboard