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Anthony Brewster, Consultant
Category: Computer
Positive Feedback: 96.8 %
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Experience: MICROSOFT PC SAFETY, WINDOWS LIVE ONECARE, WINDOWS GENUINE, & I.T. SPECIALIST
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I have Windows Vista Ultimate 32 bit version - service pack

Resolved Question:

<p>I have Windows Vista Ultimate 32 bit version - service pack 2 and it works fine. I installed Microsoft Office 2010 and it works fine. I purchased Windows 7 Ultimate version 64 bit. I am trying to upgrade. I try and and install from the 7 DVD, but it takes me to the part where it asks what knd of install you want to do. I choose the install that overwrites not erases everything. AFter restarting it always just takes me to the same spot - how do I get past that and actually install 7? Thank you.</p><p>My version of Office 2010 ( which I assume is 32 bit)  will work with the new Win 7 64 bit Ultimate? right?</p>

Submitted: 3 years ago.
Category: Computer
Expert:  Anthony Brewster replied 3 years ago.

Hello, since you are moving from a 32bit to a 64bit, UPGRADE is not an option. You will have to perform a Clean Install. Yes, you can keep your data still but (NOT) deleting the partitions and it will copy everything over to Windows.Old under the C Drive.

 

This is how you perform a Clean Install.


Windows 7 (Guide) with step by step pictures/instructions...

 

http://www.blackviper.com/Articles/OS/Install_7/install_7a.htm

 

 

 

1) Turn on the computer

2) Start tapping/pressing F12 to get Boot Menu Options

3) Insert Windows 7 DVD

4) Select DVD/CD-ROM and press enter

5) Press and key to start the installation


Now, when you get to the point where it tells you to choose the disk, (Step 8 & 9)...

 

http://www.blackviper.com/Articles/OS/Install_7/images/image2_3.html

 

&

 

http://www.blackviper.com/Articles/OS/Install_7/images/image2_4.html

 

 

(DO NOT) Delete any of these partitions. Click Next to Continue. Now when you get up to the Desktop, you can find your files here...

 

 

1) Click Start

2) Open Computer

3) Open C Drive

4) Open Windows.Old

5) Open Users

6) Open your user profile and copy/paste your files over to 7 and then when your done you can DELETE the Windows.Old folder as I am sure its GB of wasted space.

 

 

 

BEST OF LUCK!
GOD BLESS!

 

 

:)

Customer: replied 3 years ago.

I didn't want to do a clean install _ I don't want to have to re install every program again. THat is why I want to do the over write install- so I don't have to reinsatll everything again - like Office, Quicken, etc. Is taht possible? And will all these other 32 bit programs work now in the 64 bit world?

Expert:  Anthony Brewster replied 3 years ago.

Im sorry but its not possible.

 

 

Read This - http://windows.microsoft.com/en-US/windows-vista/32-bit-and-64-bit-Windows-frequently-asked-questions

 

 

To do what you want to do, you need a copy of Windows 7 Ultimate (32bit). Yes, even if you were to use the 64bit, your 32bit applications/software will still run and work!

 

 

ALL THE BEST!

Customer: replied 3 years ago.

So I would have to completely reinsatll Office 2010 from scratch again, etc?

 

Expert:  Anthony Brewster replied 3 years ago.

Yes I am afraid so. You will be able to keep all of your files, etc, by doing the install like I suggested, but you will need to re-install all of your software, etc...

 

 

:)

Customer: replied 3 years ago.

Would you recommend then if I do not want to reinsatll everything just try and exchange my 64 bit disc for a 32 bit disc? and then I WON"T have to reinsatll anything??????

Expert:  Anthony Brewster replied 3 years ago.

Yes, you can also do that as well and you should not have any problems in doing so. Actually, if you are paying for a RETAIL copy of Windows 7, you are suppose to get BOTH 32bit & 64bit DVD's.

 

 

:)

Customer: replied 3 years ago.

I bought an OEM version of Windows 7 Ultime.

Expert:  Anthony Brewster replied 3 years ago.

Thats why. In any case, Im sure you paid good money for it, simply return it and ask for an exchance and Im sure they would gladly assist you.

 

 

GOOD LUCK!

Anthony Brewster, Consultant
Category: Computer
Positive Feedback: 96.8 %
Satisfied Customers: 5365
Experience: MICROSOFT PC SAFETY, WINDOWS LIVE ONECARE, WINDOWS GENUINE, & I.T. SPECIALIST
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