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Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 9936
Experience:  Worked With The US Army as A Network Switching Systems Operator/Controller
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I play WoW..I keep getting lag spikes every 10 minutes or so..and

Resolved Question:

I play WoW..I keep getting lag spikes every 10 minutes or so..and when I check security history it says, " Light silent mode turned on"...what is this ?
Submitted: 3 years ago.
Category: Computer
Expert:  Dustin replied 3 years ago.
Welcome to JustAnswer.com

My name isXXXXX am one of the experts who will assist you today!

Im going to take a guess..

You have norton antivirus?
Customer: replied 3 years ago.

I do have norton

 

Expert:  Dustin replied 3 years ago.
Apologies for the delay..

The message you are seeing, is a feature of norton..

Norton is notorious for slowing down and interfering in online games.

My suggestion , is to disable norton the next tiime you play wow online..

You dont have to worry about hacking, as the wow server protects your ip ..

However, it wouldnt be a good idea to surf the internet , download files, or open emails, while you have norton disabled.

Just disable it when you want to play your game.. then re enable it when your done.
Customer: replied 3 years ago.

Let me give it a try..if it works I'll be happy as a clam...and be back to accept your answer..sucks lagging in boss pulls..=-(

 

Customer: replied 3 years ago.
Or even better yet..how do I disable and re-enable ?
Expert:  Dustin replied 3 years ago.
Ok.. you have norton correct.?

this link will covering disabling, and then later.. re enabling norton

http://service1.symantec.com/support/nip.nsf/docid/2003071515220236
Expert:  Dustin replied 3 years ago.
Ok.. you have norton correct.?

this link will covering disabling, and then later.. re enabling norton

http://service1.symantec.com/support/nip.nsf/docid/2003071515220236





Customer: replied 3 years ago.

Strange..can't find the left field they're talking about in the link..damn computers...lol

 

Expert:  Dustin replied 3 years ago.
Apologies for the delay. Just seen your message..

Could you tell me what version of norton you have..

360 , norton 2008 , 2009 , 2010??
Customer: replied 3 years ago.
gotta be 2009 I believe..bought comp in oct of 09
Expert:  Dustin replied 3 years ago.
Ok.. you have a norton symbol at the bottom right of your taskbar right?

Open Norton. Click the Norton antivirus tab. Click Settings. Click Auto-Protect, and click Turn Off. Pick the duration ( maybe a few hours while your playing your game)

Hope that matches up..
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 9936
Experience: Worked With The US Army as A Network Switching Systems Operator/Controller
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