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I tried to set up my outlook account without success . Help

 
 
 

Customer Question

I tried to set up my outlook account without success . Help me get set up.
Jim Broeking

Submitted: 653 days and 3 hours ago.
Category: Computer
Status: CLOSED
 
 
 
 
 
 

Optional Information

Optional Information:
Computer OS: Windows XP

Already Tried:
I tried to guess my way through. Now I get an error message that says POP3 will not work.

 
 
 
 
 
 
Posted by Jason 653 days and 3 hours ago.

Expert's Answer

Chat Conversation Started

Jason :

Who is your email provider?

Customer :

msn explorer

Jason :

okay

Jason :

so are you trying to set up outlook to check your hotmail email account?

Customer :

NO. I am happy with exolorer but my employer uses outlook express, so i would like tob have them both.

Jason :

That is fine, what is the email account you are trying to use with outlook express (just typethe part after the @ symbol)

Customer :

dpsk12.org

Jason :

okay. do you have the pop3 or imap instructions?

Customer :

NO

Jason :

you will be unable to set up outlook without imap or pop3 instructions. there is an outgoing and and incoming address you need and port #s for each one. Without these pieces of information, it is impossible to set up your outlook. I'm sorry that that is the case.

Customer :

How do I get that info and how do I reset the set up to put the correct info in?

Jason :

Just contact your boss and ask for your it departments phone # XXXX are probably open now. they will give you the information you need to connect. They will probably even help you set it up over the phone. Most IT deptarments will do that.

 
 
 
 
 
 
Posted by Jason 653 days and 2 hours ago.

Response From Expert

Chat Conversation Ended

If you are still working with your Expert on this question, you can post additional replies and receive additional information on this page.  If you received a satisfactory answer in Chat, you can accept the chat conversation above.

 
 
 
 
 
 

Accepted Answer

This is probably the phone #you need to call to get ahold of your pop3 information
(NNN) NNN-NNNN

Picture
Expert: Jason
Pos. Feedback: 100.0 %
Accepts: 43

Computer Support Specialist

5 yrs exp in Marine Corps, A.S. in Computer Science, obtaining B.S. now

 
 
 
 
 
 
Posted by Jason 653 days and 2 hours ago.

Response From Expert

If you can get ahold of your pop3 information and port # XXXXX such. I can definitely help you get started with outlook.

 
 
 
 
 
 

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