My computer will not let me download anything. What do I do?
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Welcome to JustAnswer!
Are you only having the problem downloading something or browsing the internet in general?
I can browse to different sites, but I can't open anything on the sites
Do you mean you have a problem opening links on the websites?
Is it the same for all the websites or some specific website?
All the websites!
For instance, if you open www.yahoo.com and then click Mail, what error do you get?
I am able to use yahoo mail okay, but I can't download stuff. I tried to download an update from Microsoft and it wouldn't let me.
So it means you are having problem’s downloading a specific file
Can you provide me with the link that you are having problem’s downloading?
On this site I can download the pdf but not the word
Ok, I checked the link in Firefox and it is working
It is working in internet explorer as well
Can you tell me the error that you get when you click on the link?
There is no error
I click and nothing opens or does anything
Ok what happens if you paste the link below in the browser?
It also won't let me click “print this” and have it print
Is there something wrong with my computer reading it?
Try the following and then try downloading the file again
Not with the computer, but with settings in the Internet explorer
I don't have a tools menu
Access tools menu by pressing ALT + T
NOTHING HAPPENS WHEN I DO THAT
Ok, please do the following
Download repair i.e. from the following link
Download and run the file
It won’t let me download it
I’m now realizing that my computer also won't let me add favorites and the i.e. seems to be missing a toolbar
Would you like to download another free internet browser?
I would like to try to fix this one
These problems can be fixed once we can download the tools required to fix the problem using an alternate browser
Download and install Firefox from the link provided above
Then we can proceed to fix IE
It’s again the download problem
It won't let me download it
Can you download from the following link?
Again nothing happens when I click the download
Can you please follow the following instructions?
This is to enable the toolbar
Please follow the following step instead of the "For Windows Explorer" step
For Internet Explorer: In the details pane, locate the Web Browser sub key, and then open it. In the details pane, locate the ITBarLayout value. Right-click this value, and then click Delete.
The rest of the instructions are the same
If I close all i.e. I will lose you
You can save the question link in notepad
How do I do that
Copy the above link and save it in notepad
Then once you are done, copy the link from the notepad and paste in IE
I did it
Now can you see the toolbar in explorer?
Did you follow the instructions as followed?
Check the last step again i.e. For Internet Explorer
Is it what you did?
Should I try it again
Now first follow the steps below:
I did it and still no toolbar
Can you please repeat the first steps again?
I tried to do the first one again but there was not a baylayout just an it bar7layout
It bar7layout is ok
I now have a Bing toolbar
Can you see tools on the right side of the IE window?
Not under web browser or shell browser but under explorer there is an itbarlayout
Do I delete that too
No toolbar yet
There is a little blue tool
Is it a kind of wheel?
How do I get rid of this Bing toolbar?
Right click on the empty space of the IE toolbar area
And then select menu bar
There is no i.e. toolbar
Right click to the area next to Bing toolbar (empty area) and when the popup menu appears, select menu bar
Nothing pops up when I right click on the empty space
What do you get when you click on the link above?
Nothing it won’t let me download it
Should I delete that other itbarlayout first?
I did and now I have a wheel
Now can you right click and get the popup menu?
All I have is the Google toolbar and the Bing toolbar
Nothing shows up if I right click
Is the tools written along with the wheel?
No it's on the Bing toolbar
I think it would be easier if you can download repairIE on another computer and then run it on this one to correct the problem
I don't have another one
Under the toolbar on the registry editor there are all kinds of things
Should those be there or should there just be the default
No, only these two steps were required to correct the problem
What do you get when you press ALT + F?
The version of IE is 8?
I don't think I have that one
Is there an update I can get?
Any update must be downloaded and that what you cannot do unfortunately
I don’t think you need an update
You only need to fix the errors using the repairIE
Under registry editor i.e. download could that be the problem
Here is article on how to fix the IE toolbar issue
It has the same instructions that I have provided earlier to you to fix the problem
It has a fix it tool also, but the problem is that you won’t be able to download it
Will this work
Can I go to a friend's computer and download the repair i.e. onto a flash drive
If you could get the toolbar running, then we can follow the following instructions to solve the download issue
Can you tell me step by step what to do?
Download the file from www.repairie.com
Bring it to your computer and unzip the file
Then run the .exe file to repair IE
Once repaired, open it and check its functionality
I'm downloading it from the flash drive now
I opened it and double clicked but nowhere does it show run
Did you click it to open?
A box opens up with all of these options but none of them are run
Now open the IE
Now try opening the link you had problem with
I don't think the repair i.e. ever came on to this computer
I think it's still on the flash drive
So copy it to your computer and run
I copied it but it's not running
From start->Control Panel->Add Remove Programs, look for Windows Internet Explorer
I found windows internet explorer 7
Do you have a remove or modify button next to it?
What error do you get when you try to run repair i.e.?
I don't get an error
There is no where that says run
It opens up a box with all of these options to change stuff
What setting do you have against "Disable the right click shortcut menu"?
Under appearance menu
It says no
Under browser features "Disable Internet Explorer Download notification", what do you have?
It says yes
Double click it and then on the box that appears, select OK
Or yes rather
Now check the download
Close all IEs, then change the value of "Disable Internet Explorer Download notification" to the no if it says yes
Otherwise leave it at no and then restart IE
I did and still no downloads
What about the value of Disable Internet Explorer Download Notification entry in Repair IE?
Is it yes or the no?
There is nothing
Restart your computer and then check
I did and no downloads yet
Now do the following
Go to Start / Run Then enter regsvr32 urlmon.dll Click Ok when finished
Then check download again
Do the following also
regsvr32 Shdocvw.dll regsvr32 Msjava.dll regsvr32 Actxprxy.dll regsvr32 Oleaut32.dll regsvr32 Mshtml.dll regsvr32 Browseui.dll regsvr32 Shell32.dll
Do each of them separately
Each in run window
The first one worked but the java one said it couldn't be found
Type the spellings correctly
The msh one didn't work either
Ok please do the ones you can
I did the rest
All of them worked?
The java and html ones did not
Check IE again
What do you get ALT + V?
With ALT + V
Do the following
From the start menu, run type the following and press OK
sfc /scan now
Wait until the scan finishes
The scan is done
Please open the following link in IE and check if you can get a fix it popup
If you do, click fix it
Yes I got one
Click on run it?
Or run it
I clicked run now but nothing happens
Let us download and install the new version of IE8
You will have to use your friend’s services again
Will it download?
On your friends computer, yes
Where do I go to download it?
You can download from the following link
I’m just installing it now
So did you get the internet explorer working?
The downloads are now working
Do you have any tips for me so something like this doesn't happen again?
Keep your computer from spywares and viruses
I have Norton
It must not have caught it
Norton cannot catch spywares
You need software like Malwarebytes
You can download the free version and scan your computer