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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 36448
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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My HP laptop on Windows 7 does not recognize my password to

Customer Question

My HP laptop on Windows 7 does not recognize my password XXXXX log on as the administrator it does akkow me to log on to guest. Fred
Submitted: 6 years ago.
Category: Computer
Expert:  LeGin replied 6 years ago.
Chat Conversation Started
LeGin :

Hello,

LeGin :

Is there any other any other admin user on this computer?

Customer:

No

Expert:  LeGin replied 6 years ago.
Chat Conversation Ended

If you are still working with your Expert on this question, you can post additional replies and receive additional information on this page.  If you received a satisfactory answer in Chat, you can accept the chat conversation above.
Expert:  LeGin replied 6 years ago.
Try this tool

http://www.passwordunlocker.com/windows-password-recovery.html

If that doesn't work the only option is to reinstall windows.

Thank.
Expert:  LeGin replied 6 years ago.
Let me know that fix your password?

Thanks
Expert:  Viet - Computer Tech replied 6 years ago.
Hi,

That software cost money. Please click here to try one of the top free Windows password XXXXX software.

Thanks,
-Viet
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 36448
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Viet - Computer Tech and 6 other Computer Specialists are ready to help you