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Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 5474
Experience:  6 years of IT experience in both business and residential.
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Hotmail format has now changed,it wants me now to sign in everytime

Resolved Question:

Hotmail format has now changed,it wants me now to sign in everytime i want to get to my hotmail...As i never had this problem with hot mail,only had to sign back in when i did is when i deleted files,cookies etc.... there any way i can by bypass this...Thankx for your time...
Submitted: 4 years ago.
Category: Computer
Expert:  Cris replied 4 years ago.
Chat Conversation Started
ITTechQ&A :

Hello

ITTechQ&A :

Thank you for contacting JA, I am Cris and will assist you with your question.

Customer:

Hi there Cris, Hotmail has changed its format & now every time i have to sign in to my hotmail i have resign in??? but only on odd times did i have to do this with hotmail... Is there away around this thankx ..Jak

ITTechQ&A :

Have you clicked on remeber password? Also are you using internet explorer or firefox?

Customer:

Im using internet explorer, it not the password XXXXX having problems with sorry for the mix up,it keeps asking me for my

Customer:

Hotmail add every time i sign in as its never has b4..

Customer:

when i used to go into hot mail.com,id sign in with my hotmail add & password, now since that there changed hotmail

Customer:

to a new format,i have to resig in my hotmail add every time i enter.. is there s/thing i can do that i dont have to sign in like i used to with hot mail,all i had to do was just sign in with my pass word...

ITTechQ&A :

when you go to hotmail.com under the email and password XXXXX there is a box where you put a check box to remember me this will keep the user id and you will enter your password XXXXX you want to log in

ITTechQ&A :

or you can download the windows live mail program which I would recommend for your hotmail account.

Customer:

Yes that box is clicked to remember me.. thats why im confused..Ok will look into down loading windows live..Ta.Jak..

ITTechQ&A :

here is the link

ITTechQ&A :

http://explore.live.com/windows-live-mail

Customer:

Will e/thing stay the same if i down load that program

ITTechQ&A :

Yes everything stays the same your email, contacts, calendar. It's like using your web browser to view your hotmail account except it's a program.

ITTechQ&A :

Much easier to access.

Customer:

Thank you for your help today :-) ...Jak...

ITTechQ&A :

no problem, please accept my answer if I have assisted you with your question. Thank you very much.

Cris, Support Specialist
Category: Computer
Satisfied Customers: 5474
Experience: 6 years of IT experience in both business and residential.
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