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how to check audio device

 

Customer Question

how to check audio device

 

Optional Information:
Computer OS: Windows XP
Browser: Netscape

Already Tried:
nothing

Submitted: 1006 days and 16 hours ago.
Category: Computer
Value: $19
Status: CLOSED
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Expert:  namstech replied 1006 days and 16 hours ago.

Welcome to JustAnswer!

What problem are you facing with your audio?

Customer replied 1006 days and 16 hours ago.

There is no sound.The sounds and audio devices properties into listen dicates no audio device.

 

The system had been working just fine.

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Expert:  namstech replied 1006 days and 16 hours ago.


Please try the following and inform.

1. From Start -> Run, type devmgmt.msc and press OK.

2. This will open the Device Manager. Can you see any yellow marks under Sound, Video and Game Controllers?

Customer replied 1006 days and 16 hours ago.

yes..microsoft kernel wave audio mixer

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Expert:  namstech replied 1006 days and 16 hours ago.


Do you have the computer driver cd with you?

Customer replied 1006 days and 15 hours ago.

no

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Expert:  namstech replied 1006 days and 15 hours ago.

Do you have the Windows CD with you?

Customer replied 1006 days and 15 hours ago.

No

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Expert:  namstech replied 1006 days and 15 hours ago.


Ok go to the device manger as before, right click on the microsoft kernel wave audio mixer and click Update driver.

When asked to connect to Windows Update, choose "No, not this time" and click Next. Now select automatically install and click next.

Customer replied 1006 days and 15 hours ago.

update wizard indicated that it could not find a better ocd wwhichne. It the ask to insert device i don't have.

 

Accepted Answer

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Expert:  namstech replied 1006 days and 15 hours ago.


Ok please try the following.

From the Start -> Run, type the following command and press OK

sfc /scannow

This ill start the system file checker to repair any damaged file. Run and then check the sound again.

Expert TypeElectrical Engineer
Category: Computer
Pos. Feedback: 97.7 %
Accepts: 924
Answered: 7/28/2010

Experience: M.S. Signals and Information Processing

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