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I cannot get into Internet to check virus removals and after

 
abhi_iitian's Avatar
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Customer Question

I cannot get into Internet to check virus removals and after running a little help I believe the virus is MSN.MSGE.EXE infected. Attack frfom 105, 104, 190 and 162. Can u advise pls. I am obviously using another computer.

 

Optional Information:
Computer OS: Windows XP
Browser: Chrome

Already Tried:
cannot use internet so cannot load any removal devices. When trying to start internet up it comes up with MSNMSGE.EXE. infected. Attack from 105, 104, 190 and 162.

Submitted: 1005 days and 11 hours ago.
Category: Computer
Value: £13
Status: CLOSED

Accepted Answer

Picture
Expert:  abhi_iitian replied 1005 days and 11 hours ago.

Hi there,

Please download, install and run, the following utiliy :

Malwarebytes Antimalware

If you cannot get into the infected system :

A) Download on anther computer, transfer to infected system using flash drive . Install and scan on infected system

B) Start infected system in safe mode with networking, see if you can download there.

Abhiabhi_iitian40382.7357326736

Expert TypeComputer Software Engineer
Category: Computer
Pos. Feedback: 95.9 %
Accepts: 1442
Answered: 7/23/2010

Experience: B-Tech Topper in CSE from IIT Roorkee, Experience as S/W design Engineer at Microsoft India

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