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How to fix the erro B200 on canon MX 860 printer

Customer Question

How to fix the erro B200 on canon MX 860 printer?
Submitted: 4 years ago.
Category: Computer
Expert:  Ryan B. replied 4 years ago.
Hello and welcome to JustAnswer~!

My name is XXXXX XXXXX I would like to assist you with your question.

Source: Canon WebSite

Issue: ERROR LCD: Error code B200

Solution: Press ON switch and wait a few minutes before powering back on the device

Reset the device when it is not functioning properly.

If the device is not functioning properly or to clear an error, power off the printer and power it back on. Before powering back on the printer, wait five to ten minutes.

  1. On the operator panel, press the <ON> button. (The display will go blank.)

    Note: On rare occasions, it may be necessary to unplug the power cord if pressing the ON button does not shut off the printer.

  2. Wait approximately five to ten minutes and then press the <ON> button again.

  3. Wait until the device has completed its cycling process before trying to use the unit.


If the above solution doesn't work the only other thing that is recommended is contacting Canon Support Directly as there maybe a hardware defect.

Issue: ERROR LCD: Error code B200

Solution: Contact Canon for B200 error (MX860)

Please contact Support through the email link or phone numbers listed below.

  • Support by E-mail
  • For toll-free technical support, please call 1 (800) (NNN) NNN-NNNNduring regular business hours (currently Monday-Friday 10:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays).
  • Toll-free TDD Support Line for the Hearing Impaired is available Monday - Saturday (excluding holidays) at 1-866-251-3752.
  • Technical Support is available for Customers in Canada at 1-800-OK-CANON.

We look forward to helping you rectify the issue you are experiencing and are always available to provide any assistance you may need.

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