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Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 5537
Experience:  Certificate Course In Computer Maintenance
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Acer Aspire 5532 will not turn on screen stays black even though

Resolved Question:

Acer Aspire 5532 will not turn on screen stays black even though there is power to it.
Submitted: 6 years ago.
Category: Computer
Expert:  Sudipto replied 6 years ago.
Hi,
WELCOME TO JUST ANSWER!! My name isXXXXX will assist you to solve or identify your problem.

Do you hear the Windows sound after sometime when you power on the pc?
Customer: replied 6 years ago.
no nothing fan doesn't even turn on
Expert:  Sudipto replied 6 years ago.
Do you see any light on the pc ?
Customer: replied 6 years ago.
yes the light is on at the power button and if I open and close the dvd drive that light comes on as well
Expert:  Sudipto replied 6 years ago.
OK
The problem can be caused by some reason and the reason is hardware related so if the laptop is under warranty then I will suggest you to replace it without taking any head ache anyway otherwise please check the causes and if possible do the things I suggest or take help from any friend or neighbor.

1.This can happen due to defective ram or memory modules.

In this case you have to remove the rams from the laptop and clean the copper contacts of the ram with a pencil eraser then reseat them and check the issue.

2.If the issue persist then the problem seems to be severe as the mother board or main board of the laptop seems to be defective.

In this case you have repair the mother board or update the BIOS of the mother board which can only done in a service center.
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