How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James Your Own Question

James, Sr. Computer Support Expert
Category: Computer
Satisfied Customers: 15908
Experience:  20 years of experience building, fixing and servicing PCs and operating systems.
Type Your Computer Question Here...
James is online now
A new question is answered every 9 seconds

my laptop says No bootable device--insert boot disk, what is

Resolved Question:

my laptop says No bootable device--insert boot disk, what is a boot disk?
Submitted: 6 years ago.
Category: Computer
Expert:  James replied 6 years ago.
Hi, the message refers to your operating system CD, such as Windows XP, Vista or Windows 7 install CD.
You need to insert it and follow the prompts to recover the installation.

Customer: replied 6 years ago.
His HP did not come with a windows cd just a microsoft office for students cd
Expert:  James replied 6 years ago.
Did you get any other CDs, recovery CD, etc?
Customer: replied 6 years ago.
Expert:  James replied 6 years ago.
Well, since the laptop can't access the hard drive at all, your only option is to get (buy or borrow) an operating system CD. You need to boot this CD in the computer to repair it.

James and 7 other Computer Specialists are ready to help you

Related Computer Questions