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Webpage error details User Agent Mozilla/4.0 (compatible;

 
Mr. Clark's Avatar
  • Answered by:Mr. Clark
  • Computer Engineer
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Customer Question

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; PeoplePal 7.3; InfoPath.1; PeoplePal 3.0)
Timestamp: Sat, 3 Jul 2010 00:01:59 UTC


Message: Syntax error
Line: 64
Char: 507
Code: 0
URI: DANGEROUS URL REMOVED


Message: Syntax error
Line: 64
Char: 507
Code: 0
URI: DANGEROUS URL REMOVED

I get this on 90% of the sites I browse, I copied & pasted this error while viewing this site. How do I fix this? I have un/re installed both IE8 & Java.

 

Optional Information:
Computer OS: Windows XP
Browser: IE

Already Tried:
Uninstalled & reinstalled both IE8 & Java. I clear my cache all the time.

Submitted: 1041 days and 23 hours ago.
Category: Computer
Value: $38
Status: CLOSED

Accepted Answer

Picture
Expert:  Mr. Clark replied 1041 days and 23 hours ago.

Hello. Welcome to JustAnswer.

I would like to ensure there is no malware on your PC.

 

First you will need to reboot your PC. As soon as your PC starts back up, when you see the PC splash screen, start tapping the F8 key with about a one second interval repeatedly until you see an options screen called Advanced Startup Options.

Select Safe Mode with Networking.

Allow Safe Mode to boot up and then agree work in safe mode.

From there, open Internet Explorer and go to http://www.malwarebytes.org/mbam.php and download/install Malwarebytes Antimalware (the scanner is free).

After installing, run a full scan. All this process to complete. When the infections are found, be sure to highlight all infections and Remove them.

You will be prompted to reboot. Do so.

After the reboot, repeat the above process to re-enter Safe Mode with Networking.

Upon entering Safe Mode with Networking, run another Full Scan with Malwarebytes Antimalware.

If you get more errors/infections, I would Remove them and then repeat again (rebooting in Safe Mode with Networking) until there are no infections.

Once you have no infections in Safe Mode with Networking, reboot and allow Windows to boot normally. Once booted in normal mode, I would run one more Full Scan with Malwarebytes Antimalware. If you get infections, Remove them, reboot and Full Scan again. If you get no infections, allow the OS to start.

 

Go to Start -> Control Panel -> Internet Options -> Advanced tab -> Reset -> Delete Personal Settings -> Reset -> OK -> OK

 

Open Internet Explorer and see if you can browse without the error.

 

Update me on the results.

Expert TypeComputer Engineer
Category: Computer
Pos. Feedback: 99.4 %
Accepts: 1513
Answered: 7/3/2010

Experience: Computer Repair Business Owner & Specialist / CIS Degree

Ask this Expert a Question >
Customer replied 1033 days and 9 hours ago.

Still getting the yellow triangle @ the bottom left of my screen on almost all sites I go to. On this page alone I get:

Expected '{'

jquery_1_4_2.min.js

Object Expected

ja-utils_1_2_5.min.js

Object Expected

qa.bmin.js

Object Expected

3p39g-webpage-error-details-user-agent-mozilla-4-0-compatible

I did as you suggested, downloading "Malwarebytes Antimalware" in safemode, running a scan until it showed no errors, then running again in normal start-up. It seemed to do fine then started getting these errors again.

Picture
Expert:  Mr. Clark replied 1032 days and 23 hours ago.

Go to Start -> Control Panel -> Internet Options -> Advanced tab -> Reset -> Delete Personal Settings -> Reset -> OK -> OK

 

Open Internet Explorer and see if you can browse without the error.

 

Do you use any other browsers, such as Mozilla Firefox? If so, do you get this error?

 

Also, do you get the same error in Safe Mode with Networking?

Customer replied 1032 days ago.

Done the Advanced tab, reset, yadda-yadda-yadda. Still getting them. I only use IE8. Saw that other people using firefox were getting the same thing. I tried to go connect in Safe Mode with Networking but it never would connect.

Expected '}'

ga.js Line: 36

Code: 0 Char: 161

URI: http:www.google-DANGEROUS URL REMOVED

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; PeoplePal 7.3; InfoPath.1; PeoplePal 3.0)
Timestamp: Mon, 12 Jul 2010 23:17:55 UTC


Message: Expected '}'
Line: 36
Char: 161
Code: 0
URI: http://www.google-DANGEROUS URL REMOVED

 

I got this while I am responding to you.

Picture
Expert:  Mr. Clark replied 1032 days ago.

Open My Computer. Go to C:\Windows\System32\Drivers\Etc\ and double click HOSTS. When prompted, use Notepad to open.

Copy its contents and paste here.

Customer replied 1032 days ago.

# XXXXX (c) 1993-1999 Microsoft Corp.
#
# XXXXX is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# XXXXX file contains the mappings of IP addresses to host names. Each
# XXXXX should be kept on an individual line. The IP address should
# XXXXX placed in the first column followed by the corresponding host name.
# XXXXX IP address and the host name should be separated by at least one
# XXXXX
#
# XXXXX comments (such as these) may be inserted on individual
# XXXXX or following the machine name denoted by a '#' symbol.
#
# XXXXX example:
#
# 102.54.94.97 rhino.acme.com # XXXXX server
# 38.25.63.10 x.acme.com # XXXXX client host
#
127.0.0.1 localhost
#127.0.0.1 mpa.one.microsoft.com
#

Picture
Expert:  Mr. Clark replied 1032 days ago.

Two post above, on the message you keep getting, you have a line that starts URI: http://www.google-...

Our system blocks dangerous URLs.

Can you type in the "URI" line again, but put a blank space after every word?

(i.e. http ://www .google .com / whatever else is there -in the URL)

Thank you.

Customer replied 1032 days ago.

Crap! Of course it's not doing it now. But here is one from my email

 

http : // webmail . peoplepc . com / wam / js / folder - tree - static . js ? v = 6 . 1 . 19

 

and one from a search from my google search bar after the results page loaded

 

http : // uac . advertising . com / wrapper / aceUAC . js

Picture
Expert:  Mr. Clark replied 1032 days ago.

Go to Start -> Control Panel -> Internet Options -> Programs tab -> Manage Add-ons

Under Toolbars and Extensions, tell me what is listed here.

Under Search Providers, tell me what is listed here.

You can use Notepad to type up the listings and the copy/paste it to this page so I can review them.

Customer replied 1031 days and 23 hours ago.

TOOLBARS AND EXTENSIONS

Sun Microsystems, Inc.

Java Plug-in 1.6.0_20 Enabled
Duplicate listing of above
Java(tm) Plug-In 2 SSV Helper Disabled Version 6.0.200.2
JQSIEStartDetectorImpl Class Disabled same version as above

Adobe Systems Inc.

Shockwave Flash Object Enabled Version 10.1.53.64

Microsoft Corp.

MSN Toolbar Disabled Version 4.0.379.0
Search Helper Disabled Version 3.0.126.0
Widows Live ID Sign-in Helper Disabled Version 6.500.3165.0
MSN Toolbar BHO Disabled Version 4.0.379.0
Research Disabled Version 11.0.8154.0

PeoplePC Inc.

PeoplePal Toolbar Disabled Version 7.3.0.0
Duplicate listing as above

Yahoo! Inc.

Yahoo! Toolbar Disabled Version 8.1.0.51
Yahoo Toolbar Helper Disabled Version 8.1.0.51
SingleInstance Class Disabled Version 8.1.0.51

Symantec Corp.

Symantec Intrusion Prevention Enabled Version 9.1.2.0

Name Not Available

Research Disabled
{B205A35E-1FC4-4CE3-818B-899DBBB3388C} Disabled
Diagnose Connection Problems... Disabled
Wondows Messenger Disabled
Discuss Disabled Version 6.0.2900.5921

SEARCH PROVIDERS

Live Search Enabled

Picture
Expert:  Mr. Clark replied 1031 days and 23 hours ago.

There has to be something running that is redirecting your browser...

Go to Start -> Run -> type in regedit press enter

Navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

Go to File -> Export, change the Save As Type to *.txt, navigate to your Desktop, and save the export as export.txt

Now open export.txt and copy and paste the contents here.

Customer replied 1031 days and 23 hours ago.

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Class Name: <NO CLASS>
Last Write Time: 6/13/2010 - 2:21 PM
Value 0
Name: AdaptecDirectCD
Type: REG_SZ
Data: "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

Value 1
Name: HP Software Update
Type: REG_SZ
Data: C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

Value 2
Name: NvCplDaemon
Type: REG_SZ
Data: RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

Value 3
Name: nwiz
Type: REG_SZ
Data: nwiz.exe /install

Value 4
Name: NvMediaCenter
Type: REG_SZ
Data: RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

Value 5
Name: MSN Toolbar
Type: REG_SZ
Data: "C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe"

Value 6
Name: Microsoft Default Manager
Type: REG_SZ
Data: "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

Value 7
Name: Bart Station
Type: REG_SZ
Data: C:\Program Files\PeoplePC\ISP6500\BIN\PPCOLink.exe -STATION

Value 8
Name: SunJavaUpdateSched
Type: REG_SZ
Data: "C:\Program Files\Common Files\Java\Java Update\jusched.exe"


Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents
Class Name: <NO CLASS>
Last Write Time: 3/2/2010 - 8:56 PM

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL
Class Name: <NO CLASS>
Last Write Time: 3/2/2010 - 8:56 PM
Value 0
Name: Installed
Type: REG_SZ
Data: 1


Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI
Class Name: <NO CLASS>
Last Write Time: 3/2/2010 - 8:56 PM
Value 0
Name: Installed
Type: REG_SZ
Data: 1

Value 1
Name: NoChange
Type: REG_SZ
Data: 1


Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS
Class Name: <NO CLASS>
Last Write Time: 3/2/2010 - 8:56 PM
Value 0
Name: Installed
Type: REG_SZ
Data: 1

 

Picture
Expert:  Mr. Clark replied 1031 days and 23 hours ago.

Delete the following keys...

HP Software Update
MSN Toolbar
Microsoft Default Manager
Bart Manager
SunJavaUpdateSched


Go to

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

Export, copy, and paste its contents please.

Customer replied 1031 days and 23 hours ago.

Key Name: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
Class Name: <NO CLASS>
Last Write Time: 7/7/2010 - 12:24 PM
Value 0
Name: ctfmon.exe
Type: REG_SZ
Data: C:\WINDOWS\system32\ctfmon.exe

Value 1
Name: MSMSGS
Type: REG_SZ
Data: "C:\Program Files\Messenger\msmsgs.exe" /background

Value 2
Name: Weather
Type: REG_SZ
Data: C:\Program Files\AWS\WeatherBug\Weather.exe 1

Value 3
Name: Messenger (Yahoo!)
Type: REG_SZ
Data: "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet

 

Picture
Expert:  Mr. Clark replied 1031 days and 23 hours ago.

Delete MSMSGS, Weather, and Messenger (Yahoo!)

Reboot your PC.

Go to Start -> Control Panel -> Internet Options -> Advanced tab -> Reset -> Delete Personal Settings -> Reset

Then attempt to browse.

Do you get the same error?

Customer replied 1031 days and 22 hours ago.

Seems to be working. "Seems" to be. Hope it stays this way. Thanks again.

Picture
Expert:  Mr. Clark replied 1031 days and 22 hours ago.

Okay, let me know if you have any more problems! I am here to assist you.

 
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