Customer support is useless and does not reply.
Since you were unable to help me, I do not want to pay the $38.00 I was charged.
I have visited the link you sent me numerous times and it is useless.
Your computer's IP address (Internet Protocol address. A specific address assigned to each computer connected to the Internet, in the form of four numbers separated by dots. For example, 220.127.116.110.) .
Complete the optional fields of the form, and then click Submit.
An agent will respond to your request within 24 hours. The more information that you provide, the more quickly and accurately we can diagnose your problem and provide you with a solution.