Login|Contact Us
Question and Answer

Computer

Ask a Computer Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

I asked how do I stop American Megatrends from popping up at

 
Tech Specialist's Avatar
  • Answered by:Tech Specialist
  • Computer Systems Analyst
  • Positive Feedback: 96.8 %
  • Accepted Answers: 4957
Verified Expert
in Computer

Recent Feedback

Positive
Very knowledgeable and helpful.
Positive
I got the problem fixed. Thanks!
Positive
CSV file a great discovery which transferred address book easily many thanks
Positive
awesome! :D
Positive
great expierence!!
Positive
spent a long time but got me working, cheers
Positive
A COMPUTER GOD!
Positive
although we had some communication issues - regarding internet connection - he...

Customer Question

I asked how do I stop American Megatrends from popping up at the startup of my computer? And I did what you told me to do and I cleared everthing but Norton 360. Shutdown for 1/2 hour or longer then restarted and it still pops up at the beginning of my startup.

 

Optional Information:
Computer OS: Windows Vista
Browser: Other

Already Tried:
I went to internet options clicked the privacy tab and then sites and added www.ami.com to the website to be blocked then shutdown the computer 15mins <> and american megatrends appears again

Submitted: 1048 days and 13 hours ago.
Category: Computer
Value: $19
Status: CLOSED
Picture
Expert:  Tech Specialist replied 1048 days and 13 hours ago.

Hi,

 

Are you telling it is your homepage in Internet Explorer?

 

 

 

Customer replied 1048 days and 13 hours ago.

When I first turn on the computer. Then when I shutdown the computer the second time my desktop appears. But MSN is my homepage.

Picture
Expert:  Tech Specialist replied 1048 days and 13 hours ago.

1. Have you installed any software related to that earlier?

2. Since when this occurring?

3. What are the messages/options in that AMI screen?

Customer replied 1048 days and 13 hours ago.

The only thing I've installed were games. The problem started last Friday June 18 after I did a virus scan Thursday Nite I went to bed and when I started my computer that was the first thing I saw. I can't remember all it says but it a black full wide screen with options F1-F12 and F12 I think is to reboot but none of these buttons seem to work so that when I Alt, Control, Delete and restart and then my desktop appears.

Picture
Expert:  Tech Specialist replied 1048 days and 13 hours ago.

Click on start(left bottom of the screen) >

Type System Restore in search >

Hit enter.

 

In system restore choose a date when everything was running fine >

Continue with the restore process >

Computer will restart after a restore.


Note: You will not loose any data or information during a restoration process.

 

See if that helps, else let me know for further help.

Customer replied 1048 days and 11 hours ago.

No that didn't help but, when I restart the computer I'm ok, when I shutdown the computer the american megatrends website is back.

Picture
Expert:  Tech Specialist replied 1048 days and 9 hours ago.

When did you restored to?

Customer replied 1048 days and 9 hours ago.

I restored to Thursday 6/24/2010 Both

RECOVERY D:

and

Local Disk C:

Accepted Answer

Picture
Expert:  Tech Specialist replied 1048 days and 9 hours ago.

Sorry, but you have to restore it to much earlier date, say some date in may would be fine. This is because the problem started in June 18th. Do this and let me know, if that works. Thanks.

Expert TypeComputer Systems Analyst
Category: Computer
Pos. Feedback: 96.8 %
Accepts: 4957
Answered: 6/29/2010

Experience: Professional computer engineer & working as systems developer with top multinational company

Ask this Expert a Question >
Customer replied 1048 days and 8 hours ago.

Sorry but it does not help. I have to leave now. If you would like to try again tomorrow or have any more suggestions. I will be home.

 
Tweet

12 Tech Support Specialists are Online Right Now

Ask Your Question Now
Computer Questions Date Submitted
I spent hundreds of dollars this evening to clear virus' and 5/9/2013
I need help on the system. Keys shakig and jumpingc round? 5/9/2013
i have a computer with two different user on it need to get 5/9/2013
My old Dell Desk top had Windows XP when purchased years ago. 5/9/2013
Hi, my Acer Aspire X1301 Will not boot up. I get a black screen 5/9/2013
My computer has no soumd. How do I fix this 5/9/2013
i cannot get into my facebook can account because i changed 5/9/2013
I was using computer and all of a sudden it stoped and I can't 5/9/2013
New computer gift. No longer can get in without name & passsword. 5/8/2013
Approx 2 months ago I was trying to download some games onto 5/8/2013
RSS
Next 10 >
Ask A Tech Support Specialist
Type Your Computer Question Here...
characters left:

Top Computer Experts

See More Tech Support Specialists

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Tech Support Specialist

Get a Professional Answer. 100% Satisfaction Guaranteed.
144 Tech Support Specialists are Online Now
Type Your Computer Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan