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Hi, did you get any CDs with the laptop?
no i bought it from a friend
Okay. To restore the computer to factory defaults, you need the CDs.
You can also get a Windows 7 CD, and re-install the system from scratch.
is tha the only ways
i did it on my dell without them befor
Yes, that's the only way.
I know, it is different on every computer.
Dell have a recovery partition to do that, on some models.
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