Hi and thanks for choosing Just Answer. My name is XXXXX XXXXX X will be happy to assist you.
Can you please tell me which model of Dell you have? Most likely the hardware switch if off. If you give your model number I can tell you exactly where the switch is.
Ah so you have a desktop not a laptop. OK the hardware switch is not the problem then. Can you do the following for me?
There is a Connect/Disconnect choice, but no enable/disable.
BTW I am using a Sabrent 802.11. PCI adapter & because its 3rd party, Dell would not provide support. However the tech support rep @ the higher level suggested it was a Windows problem & not the adapter.
I understand and sometime I wish phone contact was possible as well as this can get tedious! Unfortunately JA does not allow telephone support.
Please do the following to ensure that the wireless network is visible:
After doing that check to see if the network appears in your list. If it still doesn't, please try updating the firmware on the router using the steps below: