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my hotmail icon has disappeared What can i do

 
Jerry Hannell's Avatar
  • Answered by:Jerry Hannell
  • Computer Support Specialist
  • Positive Feedback: 87.5 %
  • Accepted Answers: 7456
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Customer Question

my hotmail icon has disappeared What can i do?

 

Optional Information:
Computer OS: Windows XP
Browser: Other

Submitted: 1069 days and 3 hours ago.
Category: Computer
Value: £11
Status: CLOSED
Picture
Expert:  Jerry Hannell replied 1069 days and 3 hours ago.

hello,

were you using that hotmail icon to access your hotmail account?

Customer replied 1069 days and 3 hours ago.

THE ANSWER IS YES

Picture
Expert:  Jerry Hannell replied 1069 days and 3 hours ago.

hello sir,

 

which browser are you using to access your hotmail?

is it internet explorer? or aol?

Customer replied 1069 days and 3 hours ago.

internet explorer

Accepted Answer

Picture
Expert:  Jerry Hannell replied 1069 days and 3 hours ago.

hello sir,

please click on this link

www.hotmail.com

 

when you are in hotmail, please resize your window, and see your desktop behind.

click on the ICON which is found in the ADDRESSBAR, and DRAG it and DROP it to your desktop.

 

please check this picture for better understanding:

graphic

Expert TypeComputer Support Specialist
Category: Computer
Pos. Feedback: 87.5 %
Accepts: 7456
Answered: 6/10/2010

Experience: Experience in Windows environment. ASP, Visual Basic, Ajax

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Expert:  Jerry Hannell replied 1069 days and 2 hours ago.

were you able to do it?any problems?

 
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