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Computer Engineer
Computer Engineer, Computer Support Specialist
Category: Computer
Satisfied Customers: 664
Experience:  Master in Computer Science
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esqueci minha senha e a conta para a qual vai a senha a mesma

Resolved Question:

esqueci minha senha e a conta para a qual vai a senha é a mesma assim como a do msn!
Fiz outra [email protected] e a senha a qual esqueci é a [email protected] Preciso de ajuda!
Submitted: 6 years ago.
Category: Computer
Expert:  Computer Engineer replied 6 years ago.
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I am here to assist you regarding your problem

To reset your Windows Live Hotmail password XXXXX create a new when you have forgotten your old:

  • Go to the Windows Live Hotmail password XXXXX page.
  • Type your Windows Live Hotmail address under Windows Live ID:.
  • Enter the characters from the captcha under Characters.
    • Alternatively, select I can't see this image and type the characters as you hear them.
  • Click Continue.
  • Click Provide account information and answer your secret question..
    • If your browser or Hotmail still log you into your account automatically and you want to change your (forgotten) password, click Send yourself a password XXXXX e-mail message. and click Send Message.
    • If you have provided an alternate email address for your Windows Live Hotmail account, you can also send the password XXXXX email to that address. Choose Send yourself a password XXXXX e-mail message. and click Send Message.
  • Enter the desired location information (what is demanded differs from country to country).
  • Enter the answer to the secret question under Secret Answer:.
  • Click Continue.
  • Type the desired new password XXXXX New password: and Retype new password:.
  • Click Continue.
  • Click Done.

Recover a Lost Windows Live Hotmail Password XXXXX Secondary Address or Secret Question Answer

If you have neither a secondary email address associated with your Windows Live Hotmail account nor a secret question (or a satisfying answer to it):

  • Use the Windows Live ID Validation form.
    • Provide as much detail as possible so Windows Live Hotmail support can connect you to your account without doubt.
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