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Aziz
Aziz, Computer Operator
Category: Computer
Satisfied Customers: 185
Experience:  5 years of experience in this field
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My Epson Artisan 810 printer says its off line. How do I ge

Customer Question

My Epson Artisan 810 printer says it's off line. How do I get it back on line?
Submitted: 6 years ago.
Category: Computer
Expert:  Aziz replied 6 years ago.

What you need to do is that you need to open system preferences. You can do so by clicking on the icon in the dock.Then you should go to the print & fax control panel under the hardware category. Then you should select which printer do you wish to make online from the list that will appear on the left side of the screen. After that you should click on the "Open Print Queue" button. Then you should click on the "Resume Printer" button on the top of the window to change the printer from offline to online.

Customer: replied 6 years ago.
I'm sorry. I had tried that; now I tried it again without success. Do you have another approach?
Expert:  Aziz replied 6 years ago.

Sorry, I will opt out to allow other experts to help you out with your issue.

 

Thanks

Customer: replied 6 years ago.
Thank you, Aziz.

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