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RPI Solutions
RPI Solutions, Support Specialist
Category: Computer
Satisfied Customers: 9561
Experience:  5+ Years in IT, BS in Computer Science
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message reads Cannot find file ///C/Documents%20and%20settings/All%20Users/

This answer was rated:

message reads:
Cannot find:
'file:///C/Documents%20and%20settings/All%20Users/Application%Data/AOL%20Email%20Toolbar/ieToolbar/reSources/2n-Us/buttons/alerts.htm'
Make sure the path or Internet address is correct.

What should I do?















5Data/AOL
Chat Conversation Started
Robert Preston :

When do you get this message? When opening Internet Explorer?

Customer :

Yes, when I reached the first IE page

Robert Preston :

Ok go into Start > Control Panel > Add or Remove Programs


 

Robert Preston :

Ok go into Start > Control Panel > Add or Remove Programs


 

Robert Preston :

Look for an AOL Toolbar or AOL Email Toolbar in there

Robert Preston :

Uninstall it

Robert Preston :

Ok go into Start > Control Panel > Add or Remove Programs


 

Robert Preston :

Uninstall it

Robert Preston :

Look for an AOL Toolbar or AOL Email Toolbar in there

Robert Preston :

Uninstall it

Robert Preston :

Restart the computer

Robert Preston :

Restart the computer

Robert Preston :

Then it should go away

Customer:

Your answer was very much right and I followed it. However, I could not get to it until today and that is why the delay. Thank you, Robert!

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