Hi there, and welcome to JustAnswer
When you click on the icon to start the installation process, please right click it instead and select "run as administrator"
This should then allow the loading of the DLL.
If you continue to have problems or need additional information, please do not hesitate to contact me.
Thank you for replying
When the windows installer comes up, cancel it please.
Then click on start, computer and go to the DVD / CD. Under the root of the CD you will see either setup.exe or a file with .msi
right click on this file and select "run as administrator" please
If you are still having problems, please let me know
your answer noted and tried, but could not see setup.exe or .msi in dialog box!
sorry for delay, there are a lot of files to list, but i did try the setup file with no luck.
ok, so you found the setup and it did the install and failed like usual?
Sorry need to be sure
Yes, started install again with disk one, it then quickly called for disk 2 but again came up with the same erroe message!
ok, can you please create a shortcut to the setup file and put it on your desktop
Then right click on the shortcut and go to properties.
Choose compatibility and select Vista.
Also at the bottom check "run as administrator"
ok and save this and double click the shortcut to install please.
If you are still having problems, change the compatibility ti windows XP and try again.
Let me know if after this you are still having the error.
Have tried your last suggestions and run install again, twice!, but afraid I am still getting the error message. I never had any problems with previous versions of windows.
ok, then I need you to copy the contents of both disks to two folders on your desktop (Disk 1 and Disk 2).
Remove the disks and run the installation from the copied file (remember to select "run as administrator"
Sorry, but Windows 7 can be "difficult" with some programs.
Please let me know if you have problems
Hi again, despite your last suggestion of trying to install from desktop folders, I am still unable to load FSX and keep getting the same error, the Microsoft compatabilty tool does not seem to help either.
Any further thoughts on this issue please, as I am sure FSX is being used on Windows 7 by other users.
ok, can you please do the following
Download the below program to your desktop
When finished click exit
Restart the computer and install again "Run as Administrator"
Let me know how it goes please
I am sorry for the delay in responding (network problem), your last answer enabled me to install FSX, but not to the right folders, however it will run but with problems. I may have to reinstall again to see if the path needs changing from that which came up, as any addons I have installed do not show in the main program.
I think I should have stuck with XP!
I do advise to do the installation again as the addons are most likely looking for the default folder location.