My seagate external hard drive (500GB) is not communicating with my computer. The green light on the front panel is on. This failure occured two days ago. The system worked that morning but would not come up that afternoon.Any suggestions?
Computer OS: Windows XP
I have disconnected the power from the unit and then reconnected it.
I have re-booted my computer.
I have changed ISP portals slots on my computer.
Hello,Thank you for using justanswer.com I am here to assist you regarding your problemYou need to check this drive with another pc so that you can know if the problem is with the computer or the drive. If the problem is with the segate then you will need to perform following stepshttp://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=194531