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Satchi
Satchi, Computer Software Engineer
Category: Computer
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Experience:  4 yrs of Hardware & Software Troubleshoot exp
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My computer wont open zip files

Customer Question

My computer won't open zip files
Submitted: 4 years ago.
Category: Computer
Expert:  bineesh replied 4 years ago.
Hello

Thanks for using Just Answer..

Right click on the file and selectt open with ..

select the winzip program from the list..

check always open the with progarm..

Let me know is this information helpful for you..
Customer: replied 4 years ago.

It is actually when I am downloading zip files from the internet and there is not an option of what program to use.

 

Expert:  bineesh replied 4 years ago.
Please open the Internet explorer -> tools -> internet options -> advanced -> click on reset

Close and reopen internet explorer..

Also click restore advanced settings..

Let me know is this informaton helpful for you..
Customer: replied 4 years ago.

I uninstalled and am now installing a program I was using to open these files. If that does not work I will try what you are suggesting.

 

 

Expert:  bineesh replied 4 years ago.


Try and let me know..



Please don't forget to hit ACCEPT so I can get credit for my work. Give a Positive Feedback will be highly appreciated Thank you Bineesh

Customer: replied 4 years ago.

Still is not working. When I try to download zipped files from websites it will not download.

 

Expert:  Viet - Computer Tech replied 4 years ago.
Hi,

Does it download with other file type? Can you please try downloading the zip files with Firefox browser?

Thanks,
-Viet
Customer: replied 4 years ago.

I don't use firefox

 

Customer: replied 4 years ago.

Yes I can dowload the same files in an unzipped format

 

Expert:  Viet - Computer Tech replied 4 years ago.
Can you try Firefox browser? I just want to check it's browser issue or Windows or zip program issue.
Customer: replied 4 years ago.

It does not work on Firefox either. I believe it is a windows issue. It have also tried to do restore to previous date and it will not let me restore to any previous date.

 

Expert:  Viet - Computer Tech replied 4 years ago.
Please try this: download and install a zip software: WinRAR. Then try to open zip files again.

Thanks,
-Viet
Customer: replied 4 years ago.

Do I need to buy this?

 

Expert:  Viet - Computer Tech replied 4 years ago.
No, do not purchase. It is free with basic features for unzipping and zipping. (Only if you need the advanced feature).

Thanks,
-Viet
Customer: replied 4 years ago.

Ok that's what I did and it still doesn't work.

 

Expert:  Viet - Computer Tech replied 4 years ago.
Sorry that did not work. I will leave your question open to other computer experts. Thanks.
Expert:  Satchi replied 4 years ago.
Hi ,

Welcome to JustAnswer

May I know from which website you are downloading the zip file ?

what is the name of the zip file ?

Thanks & Regards

Satchi
Customer: replied 4 years ago.

It is an embroidery design I have bought from Embroidery Library. https://www.emblibrary.com/EL/Profile/OrderDetail.aspx?OrderNumber=3887518

 

Customer: replied 4 years ago.

I have always been able to download the zip files in the past. There is another site I am also having the problem with as well.

 

Expert:  Satchi replied 4 years ago.
Okay

Right click the zip file and choose save target as

Customer: replied 4 years ago.
This does not work I need to be able to click on the zipped file and it should open in my embroidery software.
Expert:  Satchi replied 4 years ago.
Open Mycomputer

Click on tools>>folder options>>click on file types>>choose Zip file and click on change >>open wityh the embroidery program
Customer: replied 4 years ago.
Where do I do that?
Expert:  Satchi replied 4 years ago.
??

Goto Start>>Computer


Then press ALT key

Click on tools>>folder options>>click on file types>>choose Zip file and click on change >>open wityh the embroidery program

and
Customer: replied 4 years ago.

Under folder options I do not see file types

 

Expert:  Satchi replied 4 years ago.
Okk

Goto Start>>Control Panel>>Default Programs >>click associate file type >>choose zip file there >>click change program>>there choose your embriodory program

OK
Customer: replied 4 years ago.

I wouldn't be using the embroidery software to actually open the zip file. The software isn't listed as a program to pick. When I use to be able to do it I woulod get he icon with a zipper not the embroidery software icon as I would open it.

Expert:  Satchi replied 4 years ago.
if the software is notr present then click on browse button
Customer: replied 4 years ago.
Still can't find it. I am going to have to give up for tonight.
Expert:  Satchi replied 4 years ago.
I am also


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