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my keyboard is Putting when I hit the @ key and vice versa.

 
Colin Vincent's Avatar
  • Answered by:Colin Vincent
  • Computer Support Specialist
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Customer Question

my keyboard is Putting " when I hit the @ key and vice versa. How can I get it fixed?

 



Already Tried:
cant find anything on my pc that will fix it

Submitted: 1063 days and 2 hours ago.
Category: Computer
Value: £13
Status: CLOSED
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Expert:  Colin Vincent replied 1063 days and 2 hours ago.

Hi

 

Can you tell me which version of Windows you are using ?

 

Thanks

Customer replied 1063 days and 2 hours ago.

windows 7 home premium. Just installed it 2 days ago, upgraded from vista. Keyboard was workinf fine before upgrading.

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Expert:  Colin Vincent replied 1063 days and 2 hours ago.

It sounds like you may have a non UK (maybe US) keyboard layout set in the regional settings. The US keyboard switches certain characters to new locations.

 

If you open the control panel from the program list and go to the regional and language settings and then keyboard and languages.

 

Make sure the keyboard is set for UK. Windows 7 defaults to US so that is what you may currently be on.

 

 

Customer replied 1063 days and 2 hours ago.

tried that already without success

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Expert:  Colin Vincent replied 1063 days and 2 hours ago.

Is it set to Uk is the settings ?

 

Even though you changed it to Uk in control panel if US is still loaded also it may still be the active language.

On the taskbar there should be a language bar which describes the active language which should show Uk if the switch went ok.

 

I would also make sure the default input language is also set to uk in the same section as you set the keyboard.

 

You may need to reboot to see the changes.

 

Colin Vincent40325.970450463

Customer replied 1063 days and 2 hours ago.

yeah, looking at it right now. Reads English (United Kingdom)-United Kingdom

Customer replied 1063 days and 2 hours ago.

Hey! if you are still here, I rebooted after changing the settings and it has resloved the problem.

Thanks for your help. I get a bit like a dog with a bone with little challenges like this and I'd hate to think how much time I've spent trying to sort this little niggle out.

 

Les

Accepted Answer

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Expert:  Colin Vincent replied 1063 days and 2 hours ago.

Ha ha i was just typing have you tried a reboot.

 

You must have read my mind

Expert TypeComputer Support Specialist
Category: Computer
Pos. Feedback: 98.6 %
Accepts: 650
Answered: 5/27/2010

Experience: City of Guilds 224, Kyocera, IBM, Novell certifications. 24 years IT experience.

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