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keyboard does not work on laptop

 

Customer Question

keyboard does not work on laptop

 

Optional Information:
Computer OS: Windows XP
Browser: Mozilla

Already Tried:
all of a sudden the keyboard on my laptop does not work with any keys that I press. It worked fine a few hours ago.

Submitted: 1048 days and 15 hours ago.
Category: Computer
Value: $14
Status: CLOSED
Picture
Expert:  Sibu replied 1048 days and 15 hours ago.

Hello,

Thanks for using JustAnswer

Remove the battery and after 30 sec reinsert it

then reboot and try again


Regards

Sibu

Customer replied 1048 days and 15 hours ago.

ok, give me a few minutes to try this

Picture
Expert:  Sibu replied 1048 days and 15 hours ago.

OKay

Customer replied 1048 days and 15 hours ago.

ok, give me a few minutes to try this

I removed the battery from my laptop, waited, and I still have the problem. I have a HP Probook 4510s. Not a single key on the laptop keyboard works.

Picture
Expert:  Sibu replied 1048 days and 15 hours ago.

Ok

DO u have external USB keyboard then connect it and try again

Customer replied 1048 days and 15 hours ago.

I do not have an external keyboard available.

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Expert:  Sibu replied 1048 days and 15 hours ago.

OKay

Then the keyboard needs replacement ...

follow the below link

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01841194

Customer replied 1048 days and 15 hours ago.

I held the right shift key down for 20 seconds, and now the keyboard is working fine. Any idea what happened>?

Picture
Expert:  Sibu replied 1048 days and 15 hours ago.

Ohh great

If some keys stuck in pressed position then the other keys wont work

in ur case the shift key must have been in pressed position ...

Thanks

Customer replied 1047 days and 21 hours ago.

I solved the problem by going to Microsoft support center, and then I found a page titled
"Windows keyboard shortcuts overview".

At the bottom of this page you will see the following:
Windows keyboard shortcuts overview

Accessibility keyboard shortcuts

Press To
Right SHIFT for eight seconds Switch FilterKeys on and off.

Once I did this, by keyboard worked normally. None of the keys were "stuck". I'm not sure how I got into the mode where none of the keys worked, but this was the solution to the problem.

Picture
Expert:  Sibu replied 1047 days and 21 hours ago.

OKay

Right shift pressing for 8 second will disable filter keys only not the whole keyboard

any how ...I am glad that the problem is now solved

 
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