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Sibu
Sibu, Support Specialist
Category: Computer
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Experience:  BTech(IT)
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keyboard does not work on laptop

Customer Question

keyboard does not work on laptop
Submitted: 4 years ago.
Category: Computer
Expert:  Sibu replied 4 years ago.
Hello,

Thanks for using JustAnswer

Remove the battery and after 30 sec reinsert it

then reboot and try again


Regards

Sibu
Customer: replied 4 years ago.
ok, give me a few minutes to try this
Expert:  Sibu replied 4 years ago.
OKay
Customer: replied 4 years ago.
ok, give me a few minutes to try this

I removed the battery from my laptop, waited, and I still have the problem. I have a HP Probook 4510s. Not a single key on the laptop keyboard works.
Expert:  Sibu replied 4 years ago.
Ok

DO u have external USB keyboard then connect it and try again
Customer: replied 4 years ago.
I do not have an external keyboard available.
Expert:  Sibu replied 4 years ago.
OKay

Then the keyboard needs replacement ...

follow the below link

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01841194

Customer: replied 4 years ago.
I held the right shift key down for 20 seconds, and now the keyboard is working fine. Any idea what happened>?
Expert:  Sibu replied 4 years ago.
Ohh great

If some keys stuck in pressed position then the other keys wont work

in ur case the shift key must have been in pressed position ...

Thanks
Customer: replied 4 years ago.
I solved the problem by going to Microsoft support center, and then I found a page titled
"Windows keyboard shortcuts overview".

At the bottom of this page you will see the following:
Windows keyboard shortcuts overview

Accessibility keyboard shortcuts

Press To
Right SHIFT for eight seconds Switch FilterKeys on and off.

Once I did this, by keyboard worked normally. None of the keys were "stuck". I'm not sure how I got into the mode where none of the keys worked, but this was the solution to the problem.

Expert:  Sibu replied 4 years ago.
OKay

Right shift pressing for 8 second will disable filter keys only not the whole keyboard

any how ...I am glad that the problem is now solved

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