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Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 12930
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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how to restore my emachines el1300g 01w to the way it was when

Customer Question

how to restore my emachines el1300g 01w to the way it was when i first got it
Submitted: 6 years ago.
Category: Computer
Expert:  Dustin replied 6 years ago.
Welcome to JustAnswer.com

My name isXXXXX am one of the experts who will assist you today!

It may have gotten hung.. it shouldnt take so long..

lets try this.. hard shut down .. hold down the power button untill it cuts off..

then.. lets try to do the restore again.. from inside windows..

can you open windows normally/>
Customer: replied 6 years ago.
OK I DID A HARD SHUT DOWN. NOW IT SAID .. THE COMPUTTER RESTARTED UNEXPECTEDLY OF ENCOUNTERED AN UNEXPECTED ERRO.. WINDOWS INSTALLATION CCANNOT PROCEED.. TO INSTALL WINDOWS CLICK OF TO RESTART THE COMPUTER.. BUT IT JUST KEEP COMMING BACK TO THIS.
Expert:  Dustin replied 6 years ago.
Ok..

try holding down alt f10 again when you start the computer, see if we can push itthrough the process.. if it gets stuck on configuring files for more then 30 minutes.. shut it down..

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