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How can I unfreeze my laptop touchpad The arrow pointer is

 

Customer Question

How can I unfreeze my laptop touchpad? The arrow pointer is stuck in the centre of the screen on an image bar that has arrowheads at each end (Left and Right). I've turned off the computer and rebooted several times. also tried to simultaneously press Fn and F x buttons..still not working. The computer (HP Livestrong,AMD 64 bit processor, 1 G ram, 80G hard drive) is almost 5 yrs old and has not had any problems except for slow intializations at times (when the registry is not clean).

Submitted: 1102 days and 6 hours ago.
Category: Computer
Value: CA$16
Status: CLOSED

Accepted Answer

Picture
Expert:  expresshelpline replied 1102 days and 6 hours ago.

Hi

Thanks for your question.
Please restart your computer in safe mode.
here is how to start in safe mode

http://www.pchell.com/support/safemode.shtml

in safe mode if its fine then its probably a virus. run virus scan and restart.

Expert Typeexpresshelpline
Category: Computer
Pos. Feedback: 89.8 %
Accepts: 588
Answered: 5/9/2010

Experience: expresshelpline com

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Customer replied 1102 days and 6 hours ago.

Relist: Incomplete answer.
..just solve the problem please

 
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