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WesPCDr
WesPCDr, Information Systems Manager
Category: Computer
Satisfied Customers: 1507
Experience:  A+, Network+, CCNA, SCSA, MCSE, 11+ years in IT field
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keep getting a parsing error in file c program files HP Digital

Customer Question

keep getting a parsing error in file c:\program files\HP\Digital imaging\bin\hpqscloc\1033.xml
Submitted: 7 years ago.
Category: Computer
Expert:  WesPCDr replied 7 years ago.
Search in the c:\program files\HP\Digital imaging\bin\hpqscloc folder and look for a file called 1053.xml and 1033.xml. Let me know if both files are there.
If they are not, rename the 1053.xml to 1033.xml
Customer: replied 7 years ago.
how do i do that from start?
Expert:  WesPCDr replied 7 years ago.
Ok.
1. Click on the Start menu
2. Click on Run
3. Type the following line: c:\program files\HP\Digital imaging\bin\hpqscloc
4. Click OK
5. The folder windows should open
6. Locate a file called 1053.xml
7. Right click the filename and select Rename
8. Rename file to: 1033.xml
9. Click anywhere outside the file to save the new name
10. Run the program and see if you get the error
Customer: replied 7 years ago.
the only thing in that folder is ...hpqscloc.dill 130.0.44.62 dillfornon-versioned msi file
Expert:  WesPCDr replied 7 years ago.

Here are the steps to resolve this issue (was tested):

 

Disconnect printer USB from the computer.

Inside the HP software/driver cd, go to "util" directory > "ccc" directory.

In here run Uninstaller_L1 through L4 in order.

Check Add/Remove programs inside Control Panel for additional HP programs that weren't removed and remove them.

Delete HP and/or Hewlett-Packard directory inside Program Files.

Goto Program Files > Common Files and delete HP and/or Hewlett-Packard directory there as well.

Go to Start>Run and type "temp". inside this folder delete all files.

Go to Start>Run and type "%temp%". inside this folder delete all files.

Customer: replied 7 years ago.
left my cd at my office @ work, is there any other way to do without the cd?
Expert:  WesPCDr replied 7 years ago.
Yes. you can download the drivers for your make and model online and do it that way.
Customer: replied 7 years ago.
I downloaded the drivers, but when I opened it up it started toinstall by itself. is there a way to get pass that?
Expert:  WesPCDr replied 7 years ago.
Can you send me the link where you downloaded the software?
Customer: replied 7 years ago.
HP solutions and downloads
Expert:  WesPCDr replied 7 years ago.
What is the name of the software called?
Also, what is the make and model of the device you need this software to work with?
Customer: replied 7 years ago.

HP photosmart full feature software and drivers.

C4500 all in one. my printer is the c4580

Expert:  WesPCDr replied 7 years ago.
Let's try a different approach. Basically, the file is missing, lets try and find it.

Can you search for the xml file in this folder: c:\program files\HP\Digital imaging

Click on Start, then Search
Click "All files and folders"

Under "All or part of the file name" type: 1033.xml
Under "Look in" type: c:\program files\HP\Digital imaging
Click Search

If you find the file, copy it to c:\program files\HP\Digital imaging\bin\hpqscloc
Customer: replied 7 years ago.
I could not find the file.
Expert:  WesPCDr replied 7 years ago.
What about searching for 1053.xml in the same place.
Customer: replied 7 years ago.
no results to display
Expert:  WesPCDr replied 7 years ago.
OK. Back to the driver download.
Download this file and copy it to the folder that is missing the 1033.xml

http://www.spw.ac.th/data/Driver%20hp/langfls/1033.xml
Customer: replied 7 years ago.
sight can't be found
Expert:  WesPCDr replied 7 years ago.
Try this link: HERE

or copy the entire lines below into a new file using notepad as save as 1033.xml
Be sure to change "save as type" to all files

<?xml version="1.0" encoding="UTF-16" ?><strings>
<String ID="1" Value="Close this application." />
<String ID="2" Value="Return to previous menu." />
<String ID="3" Value="E&xit" />
<String ID="4" Value="&Back" />
<String ID="6" Value="The requested action could not be completed. Make sure the CD used to start this program is still inserted." />
<String ID="7" Value="The information you requested is located on the internet. Do you want to continue?" />
<String ID="8" Value="Do you want to exit Launch Pad?" />
<String ID="1014" Value="Main|Thank you for purchasing from HP!|Select Install to begin installing your new HP device.|Welcome Back!|Select a button below to begin doing more with HP." />
<String ID="1017" Value="&Install" />
<String ID="1018" Value="Begin installing everything you need to use and enjoy your new HP device." />
<String ID="1019" Value="&Help|Help|Select a button below to begin." />
<String ID="1020" Value="Get access to product support and documentation." />
<String ID="1021" Value="Item #5" />
<String ID="1022" Value="tip" />
<String ID="1023" Value="Item #6" />
<String ID="1024" Value="tip" />
<String ID="1029" Value="Item #8" />
<String ID="1030" Value="tip" />
<String ID="1031" Value="Item #9" />
<String ID="1032" Value="tip" />
<String ID="1033" Value="Install &More Software|Install More Software|Select a button below to start installing additional software.||" />
<String ID="1034" Value="Get the most from your HP products by selecting additional software to install." />
<String ID="1035" Value="&Add a device" />
<String ID="1036" Value="Quickly install another HP device using software already loaded on this computer." />
<String ID="1037" Value="&Uninstall" />
<String ID="1038" Value="Remove some or all of the HP products installed on this computer." />
<String ID="1039" Value="Item #8" />
<String ID="1040" Value="tip" />
<String ID="1041" Value="Item #9" />
<String ID="1042" Value="tip" />
<String ID="1043" Value="Install &Recommended" />
<String ID="1044" Value="Get the full package of software intended for this device." />
<String ID="1045" Value="Item #10" />
<String ID="1046" Value="tip" />
<String ID="1047" Value="Item #11" />
<String ID="1048" Value="tip" />
<String ID="1049" Value="Item #10" />
<String ID="1050" Value="tip" />
<String ID="1051" Value="Item #11" />
<String ID="1052" Value="tip" />
<String ID="1053" Value="HP Document &Viewer" />
<String ID="1054" Value="Get the tools required to use all of the features of your device." />
<String ID="1055" Value="HP Photosmart &Premier" />
<String ID="1056" Value="Get a full-featured digital photography application that includes advanced editing and creative projects." />
<String ID="1057" Value="HP Photosmart Essentia&l" />
<String ID="1058" Value="Get simple digital photography software that allows you to view, edit and print your photos." />
<String ID="1059" Value="HP &Customer Participation Program" />
<String ID="1060" Value="Get software that helps you help HP." />
<String ID="1061" Value="HP Imaging &Device Functions" />
<String ID="1062" Value="Get the tools required to use all of the features of your device." />
<String ID="1063" Value="HP &Solution Center " />
<String ID="1064" Value="Get software that helps you update your software and use all of your HP products." />
<String ID="1065" Value="HP Photosmart Essentia&l" />
<String ID="1066" Value="Get simple digital photography software that allows you to view, edit and print your photos." />
<String ID="1067" Value="HP Photosmart Essentia&l" />
<String ID="1068" Value="Get simple digital photography software that allows you to view, edit and print your photos." />
<String ID="1069" Value="&Uninstall" />
<String ID="1070" Value="Remove some or all of the HP products installed on this computer." />
<String ID="1071" Value="&Uninstall" />
<String ID="1072" Value="Remove some or all of the HP products installed on this computer." />
<String ID="1073" Value="HP &Customer Participation Program" />
<String ID="1074" Value="Get software that helps you help HP." />
<String ID="1075" Value="HP Imaging &Device Functions" />
<String ID="1076" Value="Get the tools required to use all of the features of your device." />
<String ID="1077" Value="HP Document &Viewer" />
<String ID="1078" Value="Get the tools required to use all of the features of your device." />
<String ID="1079" Value="Install &Recommended" />
<String ID="1080" Value="Get the full package of software intended for this device." />
<String ID="1081" Value="HP Software &Update" />
<String ID="1082" Value="Get software that helps you update your software." />
<String ID="1083" Value="&OCR Software by I.R.I.S" />
<String ID="1084" Value="Get software that converts scanned documents into editable text." />
</strings>
Customer: replied 7 years ago.
the link is available, now how do I get it to the folder that it needs to be in?
Expert:  WesPCDr replied 7 years ago.
Download the file 1033.xml to the following folder: c:\program files\HP\Digital imaging\bin\hpqscloc

When you click the file to download it, you should be asked where you want to save the file. Save it in: c:\program files\HP\Digital imaging\bin\hpqscloc
Customer: replied 7 years ago.
there is no download button, just a page showing all the string Id's
Expert:  WesPCDr replied 7 years ago.
Ok. Go back to the web page with the filename, right-click the file and choose "Save Target As" and select the folder where you want to download the file to: c:\program files\HP\Digital imaging\bin\hpqscloc
Customer: replied 7 years ago.
I saved it in that file but it still did not open solution.