How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Colin Vincent Your Own Question

Colin Vincent
Colin Vincent, Computer Support Specialist
Category: Computer
Satisfied Customers: 1544
Experience:  City of Guilds 224, Kyocera, IBM, Novell certifications. 24 years IT experience.
Type Your Computer Question Here...
Colin Vincent is online now
A new question is answered every 9 seconds

I have a dark shadow on my laptop screen

Customer Question

I have a dark shadow on my laptop screen
Submitted: 6 years ago.
Category: Computer
Expert:  Colin Vincent replied 6 years ago.

Hi there


it's almost certainly something obscuring a portion of the lamp light casting the shadow.

Either a wire or a securing tape or similar has moved in front of the back light.


i think you will have to strip out the panel and check for anything not secured and move it out of the lamp light path.