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i recieved an extender fatal error saying , Invalid or missing

 

Customer Question

i recieved an extender fatal error saying , Invalid or missing resource files in the installation directory. please reinstall Extender Player. my question is where can i get that file???

Submitted: 1091 days and 23 hours ago.
Category: Computer
Value: $14
Status: CLOSED
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Expert:  JohnGlenn replied 1091 days and 23 hours ago.

This generally happens if you have uninstalled some application that was installed but it was not full uninstalled from the computer. You might use Windows Installer Cleanup Utility to uninstall the program completely. Follow the link given below to download the utility.

Download Windows Installer CleanUp Utility

http://support.microsoft.com/kb/290301

 

One you have downloaded, install it. Restart the computer then launch it. When you launch it you will get a list of applications that you might remove. Select the appropriate one and follow the instructions on the screen.

 
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