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online_help
online_help, Computer Support Specialist
Category: Computer
Satisfied Customers: 1044
Experience:  MCA with 3+ year experience
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My hotmail account keeps sending out spam emails to everyone

Resolved Question:

My hotmail account keeps sending out spam emails to everyone in my contact list even when i am not signed into my account. How do i stop this and avoid this from happening again.
Submitted: 7 years ago.
Category: Computer
Expert:  namstech replied 7 years ago.

Can you access your account normally or are you facing some sign in problems also?

Best Regards
Expert:  online_help replied 7 years ago.
hi there,

I'll be happy to assist you.

I recommend that you scan your computer for malware or spyware infection. For more info, please read the article: Recent reports of Account hijacks found at:

http://windowslivehelp.com/solutions/safety/archive/2009/04/29/recent-reports-of-account-hijacks.aspx

In addition, you could also check your account’s signature and vacation reply if they were altered.

To check your signature:

1. In the upper-right corner of the Windows Live Hotmail home page, click Options, and then click More options.
2. Under Customize your mail, click Personal e-mail signature.
3. Delete your signature in the box, and then click Save.

To check your vacation reply:

1. In the upper-right corner of the Windows Live Hotmail home page, click Options, and then click More options.
2. Under Manage your account, click Send automated vacation replies.
3. Click Send vacation replies to people who e-mail you.
4. Delete the message in the text box, and then click Save.

source: http://windowslivehelp.com

Hope it will help you.

Thank you for asking your question on JustAnswer!

Good Luck!

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Customer: replied 7 years ago.
I am able to sign into my account normally with no problems and I have a second hotmail account that is not affected. I have scanned my computer and there doesn't seem to be any problems with any other programs!
Expert:  online_help replied 7 years ago.
hi,

just try to change the password XXXXX your mail account very first and then check.

for more info see below link.
http://ask-leo.com/someones_sending_from_my_email_address_how_do_i_stop_them.html

Edited by online_help on 4/6/2010 at 8:50 AM EST
online_help, Computer Support Specialist
Category: Computer
Satisfied Customers: 1044
Experience: MCA with 3+ year experience
online_help and 8 other Computer Specialists are ready to help you