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online_help
online_help, Computer Support Specialist
Category: Computer
Satisfied Customers: 1044
Experience:  MCA with 3+ year experience
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my toshiba external hard drive does not show up on my computer

Customer Question

my toshiba external hard drive does not show up on "my computer" and suddenly it says not responding. It appeared on device manager and safely remove hardware but not on my computer
Submitted: 7 years ago.
Category: Computer
Expert:  online_help replied 7 years ago.
hi there,

I'll be happy to assist you.

just try below link for step by step solution.

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=gb&docname=c00820197

Hope it will help you.

Thanks for contacting Just Answer!

Good Luck!

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Customer: replied 7 years ago.
i tried what you suggested, f: drive appears but when i clicked on it, my computer is not responding and it closed, what is wrong with my hard drive?
Expert:  online_help replied 7 years ago.
hi,

if still not appeared then there is some problem in hard disc.just check it with some other system.
i think you must repair it.

Hope it will help you.

Thanks for contacting Just Answer!

Good Luck!

---------------------------------------
if my answer helps you then click on ACCEPT button (the only way i got paid for my effort) and if not satisfied then ask again or repost your query instead of giving negative feedback. Show your kindness by giving Positive Feedback and Bonus.

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