How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 23538
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

How do I restore my lenovo g550 laptop back to factory settings

Customer Question

How do I restore
my lenovo g550 laptop back to factory settings with no disc.
Submitted: 6 years ago.
Category: Computer
Expert:  Andy replied 6 years ago.
Hello,

Welcome to JustAnswer !! I am Andy and I will be glad to help you out with your issue today.

We need to perform system recovery and take the computer back to factory settings. It can be performed in two ways.

 

Follow these steps:

  1. Restart computer and keep pressing F11 and it will start the Product Recovery program. When you see the Product Recovery Program Main Menu, select Full Recovery or Factory Contents and follow the instructions on the screen.
  2. After the software has been reinstalled, copy your personal configuration and data files back into their original directories on the hard drive. Obtain more detailed instructions.

If F11 does not workout then you need to order recovery disc by calling up at this number : 1-800-426-7378
(if u are not located in US please let me know)

Feel free to ask any question or concern you may have. I will be glad to help you.

 


Positive Feedback and BONUS are always appreciated.


Andy

Customer: replied 6 years ago.
Is there another number to get a recovery disc because I am in the uk.
Expert:  Andy replied 6 years ago.
Hi

United Kingdom : 08705-500-900


Positive Feedback and BONUS are always appreciated.


Andy

Customer: replied 6 years ago.
Do I need to hold any buttons while tapping f11
Expert:  Andy replied 6 years ago.
Hi

No, you just need to press F11 ... not with any other button.

If F11 does not workout then you need to order recovery disc

 


Positive Feedback and BONUS are always appreciated.


Andy

Related Computer Questions