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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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can,t get streaming quotes from scottrade on windows 7

Customer Question

can,t get streaming quotes from scottrade on windows 7
Submitted: 6 years ago.
Category: Computer
Expert:  Ansh P. replied 6 years ago.

Hello,

 

Welcome to JustAnswer.

 

Have you installed Flash player and shockwave player also?

Customer: replied 6 years ago.

 

have not installed flash player orshockwave player

set pop-up settings

did pop-upcheck oncomputer

Expert:  Ansh P. replied 6 years ago.

Download and install flash player: http://get.adobe.com/flashplayer/

 

See if that works.

Customer: replied 6 years ago.

do i need to close this web page to run fiashplayer

Expert:  Ansh P. replied 6 years ago.

Install it and restart the browser.

 

To get back to me again:

 

Click Ctrl + D to bookmark this page.

 

Later when you want to come back:

Open the browser >

Click on favorites >

Click on the earlier bookmarked link(you may need to log in again).

 

Let me know, how it goes.

Customer: replied 6 years ago.
flashplayer didn't fix problem
Expert:  Ansh P. replied 6 years ago.

Download and install firefox: http://firefox.com/

 

Using it try to open Scottrade.

 

Let me know, how it goes.

Customer: replied 6 years ago.
firefox did not fix problem
Expert:  Ansh P. replied 6 years ago.
Can you let me know the page where this streaming quotes are there?
Customer: replied 6 years ago.
scottrade web site on my home page
Expert:  Ansh P. replied 6 years ago.
Since when this problem occurring?
Customer: replied 6 years ago.
streaming quotes never worked opened this account yesrerday
Expert:  Ansh P. replied 6 years ago.
Sorry I am out of ideas. I will open this topic for other experts.