EPSON ARTISAN 700, RECEIVING SCANNER ERROR-TURN OFF PRINTER AND TURN ON AGAIN. HAPPENED AFTER INSTALLING NEW BLACK CARTRIDGE. REMOVED NEW CARTRIDGE AND PUT BACK, SAME ERROR READING, UNINSTALLED AND REINSTALLED SOFTWARE SAME READING, BUT CAN PRINT IF COMMAND IS SENT BEFORE ERROR READING
Computer OS: Windows XPBrowser: IE
Greetings,Thank you for asking us. I will be happy to fix your problem ASAPLets try to reset the SCANNER . Please follow the steps:1)Click on Start button2)Then go to control panel3)Go to Add/remove program and in the list find your SCANNER 4)Uninstall your SCANNER from that list and then restart the computer.5)Unplug the SCANNER for 15-20 minutes and the connect it back to the Pc.6)Install the updated driver for your SCANNER from the cd as mentioned the installation process in your SCANNER manual.7)DoneHope this will be helpful.---------------------Please give a Positive Feedback if you find the answer helpful. Ask me if you need more assistance. ACCEPT my answer to get me paid. Bouns makes me HAPPY.:-)Good LuckSmile
IT PRINTED THE TEST PAGE AND SCANNER ERROR RETURNED
Have you reinstalled the scanner step by step as I have mentioned in my last reply.
Strange!!! It should have solved the problem for sure. it seems to be some hardware error you need to take the scanner for service. or check it with some local service person. Good Luck