How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask online_help Your Own Question
online_help, Computer Support Specialist
Category: Computer
Satisfied Customers: 1044
Experience:  MCA with 3+ year experience
Type Your Computer Question Here...
online_help is online now
A new question is answered every 9 seconds

HP Laserjet 5550dn Printer posts 49.1C0B Service Error and

Customer Question

HP Laserjet 5550dn Printer posts 49.1C0B Service Error and will not print.
Restarted and the error not showing. Tried to print and the error returns.
What must I do to regain printing?
Submitted: 7 years ago.
Category: Computer
Expert:  online_help replied 7 years ago.
hi there,

I'll be happy to assist you.

if you will go through the manual, it says that this error is due to a critical problem of firmware, so you need to upgrade you firmware.
just contact to HP for firmware upgrade.

Hope it will help you.

Thanks for contacting Just Answer!

Good Luck!

if my answer helps you then click on ACCEPT button (the only way i got paid for my effort) and if not satisfied then ask again or repost your query instead of giving negative feedback. Show your kindness by giving Positive Feedback and Bonus.