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How do I fix error 5100 for a Pixma ip2600 printer

 

Customer Question

How do I fix error 5100 for a Pixma ip2600 printer?

 

Optional Information:
Computer OS: Windows XP
Browser: Firefox

Already Tried:
Turning the printer on and off, re-installing printer cartridges, restarting computer.

Submitted: 1199 days and 18 hours ago.
Category: Computer
Value: $14
Status: CLOSED
Picture
Expert:  Computer2010 replied1199 days and 18 hours ago.

hello,

thanks for asking your problem on justanswer.com

 

Please try to download the printer driver from this link

http://download.famouswhy.com/canon_pixma_ip2600_printer_driver/

 

Customer replied1199 days and 18 hours ago.

When I try to download the driver from that website, it says URL Not Found.

Picture
Expert:  Computer2010 replied1199 days ago.

ok then please try this

http://www.soft82.com/download/windows/canon-pixma-ip2600-printer-driver/

 

 

Customer replied1198 days and 20 hours ago.

No, installing the driver did not solve my problem. When I try to print something, the ink cartridges "slam" over to the left hand side. Error 5100 says that there is a blockage, but there is nothing blocking the ink cartridges as I can pull them easily by hand over to the right side.

Picture
Expert:  Computer2010 replied1198 days and 20 hours ago.

ok, please try to maintain your printer as mentioned in this link

http://www.lexmark.com/publications/pdfs/810/winug/eng/UGmntain.html

 

thanks

Customer replied1198 days and 20 hours ago.

My printer is 1 week old. The cartridges are installed correctly and the printer was printing normally until the point I got this error. I don't know what caused the error to occur. I uninstalled and re-installed both cartridges already and that did not solve the problem.

Picture
Expert:  Computer2010 replied1198 days and 20 hours ago.

Please unplug the printer from power and computer after that shut down the computer and after 2 minutes again plug in the printer and restart your computer.

 

thanks

Customer replied1198 days and 20 hours ago.

That did not work =(

Picture
Expert:  Computer2010 replied1198 days and 19 hours ago.

ok,

Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:

(1) Open the printer
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water to thoroughly clean the print head.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

 

 

Thanks

Picture
Expert:  Computer2010 replied1198 days and 19 hours ago.

ok,

Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:

(1) Open the printer
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water to thoroughly clean the print head.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

 

 

Thanks

for

Picture
Expert:  Computer2010 replied1198 days and 19 hours ago.

ok,

Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:

(1) Open the printer
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water to thoroughly clean the print head.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

 

Thanks for having patience

Computer201040245.7568643519

Customer replied1197 days and 19 hours ago.

None of these worked =(. I ended up just returning the printer to where I bought it from.

Picture
Expert:  Computer2010 replied1197 days and 19 hours ago.

ok

 
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